Nicole Schapansky
it governance and service analyst@ Alberta-Pacific Forest Industries Inc.
Alberta, Canada
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Nicole Schapansky is a highly experienced professional with 28.2 years of work experience. She possesses a wide range of skills including Windows, Microsoft Word, Outlook, customer service, troubleshooting, and technical writing. Based in Canada, Nicole has worked at Alberta-Pacific Forest Industries Inc. in various roles, including Change Coordinator and Quality Analyst, Change Manager, and Desktop Support Analyst. She also has experience as an IT Help Desk Technician and a Technical Support Technician. Nicole's expertise lies in engineering, technical support, project management, and process improvement.
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Emails and Phone Numbers

@alpac.ca
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Work Experience

Range Road 195A, Boyle, Alberta, T0A 0M0, CA

Paper and Forest Product Manufacturing

324

Nicole Schapansky's Professional Milestones

  • Desktop Support Analyst (1997-05-01~2001-06-01): Provided efficient technical guidance for customer troubleshooting and maintenance, resolving technical issues with accuracy and efficiency.
  • it governance and service analyst (2017-01-01~): Implementing a comprehensive quality assessment model to enhance organization's compliance with quality standards.
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Education

NAIT (Northern Alberta Institute of Technology)
NAIT (Northern Alberta Institute of Technology)725846400-788918400