customer relationship management | policy and procedure modification | documentation and control | credit and collections | continuous process improvement | compliance & risk management@ Askari Bank
Karachi Division, Sindh, Pakistan
Nida Javaid
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Karachi University
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Tell me more about Nida Javaid?
FlashIntel GPTNida Javaid is a driven Customer Support Supervisor with 10.6 years of experience in banking, customer service, consumer products, time management, and operations management. Based in Pakistan, Nida is passionate about escalation for high-level client questions, needs, wants, and complaints. She is dedicated to delivering personalized solutions and identifying trends to develop rapid solutions. Nida has worked at Askari Bank and Summit Bank Limited, gaining valuable experience in customer service and banking operations.
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About
Driven Customer Support Supervisor with experience as a primary point of escalation for high-level client questions, needs, wants, and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements, and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries, and complaints to develop rapid solutions.
Work Experience
customer relationship management | policy and procedure modification | documentation and control | credit and collections | continuous process improvement | compliance & risk management
Assistant Manager
Customer Support Specialist
Banking
Nida Javaid's Professional Milestones
- Bancassurance Operations Officer (2013-03-01~): Streamlined and optimized bancassurance operations for enhanced efficiency and performance.
- Customer Support Specialist (2016-08-01~): Resolved customer issues efficiently and effectively, ensuring seamless customer satisfaction and loyalty.
Education
Economics,
Masters
2008-2010Skill
Banking
Customer Service
Consumer Products
Time Management
Operations Management
Certification
Colleagues
Humayoun Rasheed
Team Leader | Freelancer | Content Writer | Graphic Designer | Chief Executive Officer
Jawad Khalid Mirza
Chief Information Security Officer
Javed Iqbal
Chief Information Officer
Khurshid Zafar
chief operating officer at askari bank
khurshid zafar
chief operating officer at askari bank
Other Named Nida Javaid
Frequently asked questions
We found 3 Nida Javaid's email addresses
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Nida Javaid works for Askari Bank
Nida Javaid's role in Askari Bank is customer relationship management | policy and procedure modification | documentation and control | credit and collections | continuous process improvement | compliance & risk management
Nida Javaid works in the industry of Banking
Nida Javaid's colleagues are Humayoun Rasheed,Jawad Khalid Mirza,Javed Iqbal
Nida Javaid's latest job experience is customer relationship management | policy and procedure modification | documentation and control | credit and collections | continuous process improvement | compliance & risk management at Askari Bank
Nida Javaid's latest education in Karachi University
