Nidhi Arora Dhingra
Symbiosis Centre for Management Studies- Pune
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Nidhi Arora Dhingra is a highly experienced and versatile management professional with 18.4 years of work experience. She has a strong skill set in credit cards, vendor management, team management, risk management, process improvement, customer experience, quality assurance, training, change management, and auditing. Nidhi has worked at SBI Card in various roles, including Customer Service Manager and Manager, where she focused on collections, compliance, contact center, operations, and transitions. She also has experience at GE Capital in the United States and has worked as a Customer Insight and Compliance professional at GE Capital. Nidhi is based in India-Haryana-Gurgaon.
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About
COPC Certified... Versatile and Resourceful Management Professional with 18+ years of hands on expertise in the domain of Collections, Compliance, Contact Center, Operations, and transitions gained in highly competitive environments.
Work Experience
Customer Service Manager
Manager
Location Manager
customer insight & compliance
Payment Assistance
Financial Services
Nidhi Arora Dhingra's Professional Milestones
- Team Lead - Recoveries (2005-06-01~): Revamped recovery strategy, maximizing recovery efficiency for the team.
- Manager (2014-09-01~2023-03-01): Streamlined operations and increased efficiency through effective management strategies.
Education
Human Resources Management/personnel Administration,
General
2006-2008Skill
Credit Cards
Mis
Vendor Management
Team Management
Risk Management
Process Improvement
Customer Experience
Quality Assurance
Training
Change Management
Auditing
Certification
Colleagues
Other Named Nidhi Arora Dhingra
Frequently asked questions
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Nidhi Arora Dhingra's social media include: Linkedin,
Nidhi Arora Dhingra works for SBI Card
Nidhi Arora Dhingra's role in SBI Card is Manager
Nidhi Arora Dhingra works in the industry of Financial Services
Nidhi Arora Dhingra's colleagues are Pooja Singh,Tanvi Nagpal,Body Gamer
Nidhi Arora Dhingra's latest job experience is Manager at SBI Card
Nidhi Arora Dhingra's latest education in Symbiosis Centre for Management Studies- Pune