Nikita Patel
Service Desk Support Technician@ GLENTEL Inc.
Canada
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Nikitakumari Patel is a Cyber Infrastructure Specialist with 7.7 years of experience. Based in Canada, she has a strong knowledge of the MS-Office suite and is skilled in resolving technical problems using the MS-Office suite. Nikitakumari is known for her excellent customer service, time management, and leadership abilities. She has a proven track record of working independently and achieving goals. Nikitakumari is proficient in various tasks such as installation, configuration, diagnostics, and networking. She is also experienced in analyzing business requirements and designing security solutions to meet organizational effectiveness.
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Emails and Phone Numbers

@glentel.com
@glentel.com
@tim-hortons.es
@tim-hortons.es
+1 888601****
+1 604415****
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About

Cyber Infrastructure Specialist, Lambton college.Resolve first-level technical problems with skills gained using Cyber Infrastructure Specialist courseStrong knowledge of the MS-Office suite.Can work on holidays,Providing excellent customer service with time management skills, leadership skills, ability to work independently and achieving goals.good at verbal and written communication skills,Perform tasks such as installation, configuration, diagnosing,preventive maintenance and basic networkingImplement, administer, and troubleshoot information systems that incorporate Microsoft Windows OS and LinuxManage and maintain physical and logical devicesManage users, computers, and groupsManage and maintain access to resourcesManage and maintain a server environmentDemonstrate analytical ability to solve complex problems Gather and analyze business requirements for secure network infrastructure and design a security solution that meets those requirementsManagement principles including skills and processes, ethics, decision-making, planning, organizing, leading, motivation, work teams, and organizational changeFamiliar with leadership and team skills that support a collaborative workplace, yet have the technical confidence and competencies to work independently when required Familiar with organizational effectiveness through the analysis of computer infrastructure-related, business and communications processes

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Work Experience

8501 Commerce Ct, Burnaby, BC, V5A 4N3, CA

Retail

1400
Phone
+1 6044156500
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Nikita Patel's Professional Milestones

  • Service Desk Support Technician (2020-12-01~): Initiating and implementing efficient repair processes, ensuring seamless equipment connectivity and reducing downtime.
  • Supervisor (2019-10-01~): Optimized team efficiency and productivity by implementing effective strategies and fostering a positive work environment.
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Education

Lambton College
Lambton College

Computer And Information Sciences And Support Services

2019-2020
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