Nikki Jo Zettler

I thoroughly enjoy my role as a liaison between other teams in our growth startup and the developers. As is often the case in startups, I wear many hats and I love it! I’m in charge of user acceptance testing and am part of the QA team utilizing Cypress. I analyze the data to inform our product and process decisions and assist our data scientists. I translate business needs and customer issues into stories for the dev team. I’ve had roles in the past on mainframes and Unix systems as a programmer, systems analyst, system administrator, business analyst, and even technical writer. After my time away from the workforce to raise children and beat cancer, the changes in the industry and technology were substantial (well, except for SQL). I’ve worked hard to get back into the groove, and I’m here to stay as I continue carving out a niche for myself in closing the gap between business and development.