Nirmal Walia
Don Bosco School
Tell me more about Nirmal Walia?
Nirmal Walia is a highly experienced professional with over 30 years of work experience. He has a strong background in BPO, transition management, people management, vendor management, and outsourcing. Based in India, Nirmal has a proven track record of making timely and effective decisions with appropriate information. He is known for his strong leadership skills and ability to develop harmonious and productive interpersonal relationships. Nirmal is a good negotiator and has excellent written and verbal communication skills. He is committed to providing excellent customer service and fostering continuous development.
For inquiries about Phone Number and Email, please click here Unlock Contact
Emails and Phone Numbers
About
Summary •Hands-on, practical, results orientated management style •Provide strong leadership, capable of making timely and effective decisions with appropriate use of information. •Highly organized, team player, develop and maintain harmonious and productive interpersonal relationships. •Good negotiator with strong influencing skills. Use clear, articulate and effective written/verbal communications. •Endeavor to provide Customers & Stake-holders excellent value on their investment along-with a positive and better than expected experience of the service provided. •Embrace change in the ongoing drive towards continuous development. Also develop and manage self to enhance own skills and performance in the context of the organization.
...See MoreWork Experience
Senior Support Delivery Manager- North America
senior support delivery manager- north america at microsoft corporation india pvt ltd
Software Development
Nirmal Walia's Professional Milestones
- senior support delivery manager- north america at microsoft corporation india pvt ltd (2006-10-01~): Successfully coordinated and implemented support delivery systems across North America, optimizing productivity and reliability.
- Sr Manager Operation (2005-01-01~2006-10-01): Implementing efficient operational strategies, resulting in increased productivity and cost savings.
Education
Skill
Bpo
Transition Management
People Management
Vendor Management
Outsourcing
Operations Management
Management
Leadership
Team Management
Call Centers
Negotiation
Performance Management
Customer Experience
Crm
Employee Engagement
Customer Satisfaction
Service Delivery
Process Improvement
Certification
Colleagues
Other Named Nirmal Walia
Frequently asked questions
We found 3 Nirmal Walia's email addresses
We found 1 Nirmal Walia's phone numbers
Nirmal Walia's social media include: Linkedin,
Nirmal Walia works for Microsoft
Nirmal Walia's role in Microsoft is senior support delivery manager- north america at microsoft corporation india pvt ltd
Nirmal Walia works in the industry of Software Development
Nirmal Walia's colleagues are Mekki Mohamed,Zou zay dong,just-chill-dude undefined
Nirmal Walia's latest job experience is senior support delivery manager- north america at microsoft corporation india pvt ltd at Microsoft
Nirmal Walia's latest education in Don Bosco School