Support Operations Team Lead@ IT Lab
Cape Town, Western Cape, South Africa
Nisa Block
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FlashIntel GPTNisa Block is a strong and professional hard worker with 9.1 years of experience in the information technology and services industry. She is skilled in customer service and major incident management. Nisa has worked at IT Lab in London as a Support Operations Team Lead and Support Services Process Analyst. She also has experience at Computacenter in Hatfield as Availability Management and Incident Management. Nisa is based in Cape Town, South Africa.
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About
Strong & Professional hard worker, experienced with a demonstrated history of working in the information technology and services industry. Skilled in Customer Service & Major Incident Management.
Work Experience
Support Operations Team Lead
Support Services Process Analyst
IT Services and IT Consulting
Nisa Block's Professional Milestones
- Availability Management (2017-01-01~2017-08-01): Increasing efficiency with data collection strategies and solutions to maximize cost savings.
- Support Operations Team Lead (2019-12-01~): Optimized support operations processes, boosting efficiency and enhancing organizational productivity.
Skill
Itil
Customer Service
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Windows
Certification
Colleagues
Thea Fineren
Chief People Officer
Steve Green
Infrastructure Manager
Rachel Kerr
Director of Client Services
Rachel Kerr
Director of Customer Onboarding Global Partnerships
Nick Isherwood
Director of Infrastructure Services
Other Named Nisa Block
Frequently asked questions
We found 2 Nisa Block's email addresses
We found 1 Nisa Block's phone numbers
Nisa Block's social media include: Linkedin,
Nisa Block works for IT Lab
Nisa Block's role in IT Lab is Support Operations Team Lead
Nisa Block works in the industry of IT Services and IT Consulting
Nisa Block's colleagues are Thea Fineren,Steve Green,Rachel Kerr
Nisa Block's latest job experience is Support Operations Team Lead at IT Lab
