Associate Manager - Complaints Management@ SCOPE International
Chennai, Tamil Nadu, India
Nishanth Raju
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FlashIntel GPTNishanth Raju is an experienced professional with 19.4 years of work experience. He has a strong skill set in complaint management, customer engagement, lean operations, and business process design. Currently, he is working as an Associate Manager - Service Operatons at Scope International in Chennai, Tamil Nadu, India. Throughout his career, he has held various positions at SCOPE International and Standard Chartered Bank in the United States, gaining expertise in customer service, quality assurance, and customer analysis. Nishanth Raju's strong people skills and extensive work experience make him a valuable asset in the field of service delivery and customer service.
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About
Associate Manager - Service Operatons at Scope International
Work Experience
Associate Manager - Complaints Management
Team Leader - Customer Services
Non-profit Organizations
Nishanth Raju's Professional Milestones
- Customer Service Representative (2006-05-01~2007-06-01): Provided exceptional customer service, resolving inquiries promptly and providing exceptional customer support.
- Associate Manager - Complaints Management (2011-08-01~2014-04-01): Streamlined claims processes, increasing efficiency and ensuring accurate and timely resolution of all claims.
Skill
Complaint Management
Customer Engagement
Lean Operations
Bpo
Business Process Design
Team Management
People Skills
Call Centers
Service Delivery
Customer Service
Quality Assurance
Customer Analysis
Certification
Colleagues
Other Named Nishanth Raju
Frequently asked questions
We found 1 Nishanth Raju's email addresses
Nishanth Raju works for SCOPE International
Nishanth Raju's role in SCOPE International is Associate Manager - Complaints Management
Nishanth Raju works in the industry of Non-profit Organizations
Nishanth Raju's colleagues are Don Howard,B SURAIYAEHASANA,Gopinath rao
Nishanth Raju's latest job experience is Associate Manager - Complaints Management at SCOPE International
