Nitin Rai
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Punjab Technical University, Jalandhar
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FlashIntel GPTNitin Rai is a technical professional with 8.8 years of experience in international projects. He has worked with reputable companies such as Cisco TAC, Dell Technologies, and Capgemini Engineering. Nitin is a member of the Big Blue family and holds certifications in ITIL 4 Foundation, Service Now, Salesforce, JIRA, CDETS, Kibana, Fiddler, HAR logs, incident management, problem resolution, technical and application support, IT service desk and desktop support, client and customer relationship, remote technical support, and IBM Power Servers & Systems. He has worked at Capgemini Engineering in France, Dell Technologies in the United States, Cognizant in the United States, and Convergys in the United
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About
Technical professional with 8 years (still continuing) of experience with international projects in reputed MNCs as Senior Technical Support Analyst, SME, Senior Process Executive, Consultant in Cisco TAC, Application Support Engineer, and Technical Consultant - Power Servers & Systems. Worked with Ienergizer, Convergys, Cognizant Technology Solutions, Dell Technologies, and Capgemini Engineering. I am part of Big Blue family now. I am an #IBMer✌️. Certifications, Tools, and Skills:- ITIL 4 Foundation, Service Now, Salesforce, JIRA, CDETS, Kibana, Fiddler, HAR logs, Incident Management and Handling, Problem Resolution, Technical and Application Support, IT Service Desk and Desktop support, Client and Customer relationship, Remote Technical Support and IBM Power Servers & Systems.
...See MoreWork Experience
Technical Consultant
IT Services and IT Consulting
Nitin Rai's Professional Milestones
- Graduate Engineer Trainee (2012-12-01~2013-06-01): Developed advanced engineering skills and gained practical experience through hands-on tasks in my own field.
- Subject Matter Expert (2014-03-01~2015-09-01): Leading technical teams to establish the latest technologies and strategies to deliver exceptional results.
Education
Communications,
Engineering,
Electronics,
Bachelors,
Bachelor Of Technology
2009-2013Skill
Microsoft Word
Customer Service
Public Speaking
Teamwork
Team Leadership
Technical Support
Team Coordination
Customer Service Management
Customer Support
Customer Service Operations
Back Office Operations
Senior Process Executive
Subject Matter Experts
Customer Focused Service
Certification
Colleagues
Other Named Nitin Rai
Frequently asked questions
We found 4 Nitin Rai's email addresses
We found 1 Nitin Rai's phone numbers
Nitin Rai's social media include: Linkedin,
Nitin Rai works for IBM
Nitin Rai's role in IBM is Technical Consultant
Nitin Rai works in the industry of IT Services and IT Consulting
Nitin Rai's colleagues are supriya NJ,Tina Coombe,Md Repon Repon
Nitin Rai's latest job experience is Technical Consultant at IBM
Nitin Rai's latest education in Punjab Technical University, Jalandhar
