Nitish Kumar
manager | customer experience strategy | process excellence | product support & operations | automation | fintech | payments |@ Zeta
Bengaluru, Karnataka, India
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Nitish Kumar is an experienced Analyst with 9.3 years of work experience in the consumer services industry. He is skilled in Microsoft Excel, customer relationship management, billing, fraud and disputes, fraud identification, risk management, and sales operations. Nitish has worked at various companies such as CRED, PhonePe, LINKEDIN TECHNOLOGY INFORMATION PRIVATE LIMITED, American Express, Firstsource, and GE. He has a strong background in business development and has worked with companies of all sizes. Nitish is based in Bengaluru, Karnataka, India.
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Emails and Phone Numbers

@cred.club
@zeta.tech
+91 124678****
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About

Experienced Analyst with a demonstrated history of working in the consumer services industry. Skilled in Microsoft Excel, Customer Relationship & Management, Billing, Fraud & disputes, Dispute resolution, Fraud Identification, Risk Management and sales operations. Strong Business Development professional with a Bachelor of Commerce - B.Com. focused in Business/Commerce, General from Indira Gandhi National Open University.

Work Experience

San Francisco, California, US

Software Development

1563
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Nitish Kumar's Professional Milestones

  • Support Associate (2014-06-01~2015-05-01): Achieved a consistent level of customer satisfaction by problem-solving and providing exceptional technical assistance.
  • Senior Operations Analyst (2017-02-01~2018-03-01): Streamlined operational processes, optimizing efficiency and reducing costs.
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Education

Indira Gandhi National Open University
Indira Gandhi National Open University

Commerce,

Business,

Bachelor Of Commerce,

Bachelors,

Business/commerce,

General

2014-2017