Nitish Kumar
Indira Gandhi National Open University
Tell me more about Nitish Kumar?
Nitish Kumar is an experienced Analyst with 9.3 years of work experience in the consumer services industry. He is skilled in Microsoft Excel, customer relationship management, billing, fraud and disputes, fraud identification, risk management, and sales operations. Nitish has worked at various companies such as CRED, PhonePe, LINKEDIN TECHNOLOGY INFORMATION PRIVATE LIMITED, American Express, Firstsource, and GE. He has a strong background in business development and has worked with companies of all sizes. Nitish is based in Bengaluru, Karnataka, India.
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About
Experienced Analyst with a demonstrated history of working in the consumer services industry. Skilled in Microsoft Excel, Customer Relationship & Management, Billing, Fraud & disputes, Dispute resolution, Fraud Identification, Risk Management and sales operations. Strong Business Development professional with a Bachelor of Commerce - B.Com. focused in Business/Commerce, General from Indira Gandhi National Open University.
Work Experience
manager | customer experience strategy | process excellence | product support & operations | automation | fintech | payments |
Software Development
Nitish Kumar's Professional Milestones
- Support Associate (2014-06-01~2015-05-01): Achieved a consistent level of customer satisfaction by problem-solving and providing exceptional technical assistance.
- Senior Operations Analyst (2017-02-01~2018-03-01): Streamlined operational processes, optimizing efficiency and reducing costs.
Education
Commerce,
Business,
Bachelor Of Commerce,
Bachelors,
Business/commerce,
General
2014-2017Skill
General Accounts
Microsoft Excel
Business Development
Customer Relationship Management
Customer Satisfaction
Sales Operations
Account Management
Billing Systems
Billing Process
Troubleshooting
Bill Payment
Dispute Resolution
Fraud Detection
Transaction Advisory Services
Fraud Investigations
Fraud Prevention
Alternative Dispute Resolution
Risk Analysis
Regulatory Compliance
Compliance Management
Risk Management
Collaborative Problem Solving
Training
Certification
Colleagues
Eby Chembola
engineering leader | startups| sre -devops | infrastructure and cloud | security management | founder - dexetra & treatgo
Shashank Mehrotra
Chief Marketing Officer
Sulbha Srivastava
Program Manager @Zeta - Certified Professional Scrum Master™ I (PSM I) | Certified SAFe® 5 Product Owner/Product Manager
Gautham Naik
program manager pmp® | ceo s office | zeta
Phani Marupaka
devrel ai product owner & marketer @ cmo office zeta directi
Other Named Nitish Kumar
Frequently asked questions
We found 2 Nitish Kumar's email addresses
We found 1 Nitish Kumar's phone numbers
Nitish Kumar's social media include: Linkedin,
Nitish Kumar works for Zeta
Nitish Kumar's role in Zeta is manager | customer experience strategy | process excellence | product support & operations | automation | fintech | payments |
Nitish Kumar works in the industry of Software Development
Nitish Kumar's colleagues are Eby Chembola,Shashank Mehrotra,Sulbha Srivastava
Nitish Kumar's latest job experience is manager | customer experience strategy | process excellence | product support & operations | automation | fintech | payments | at Zeta
Nitish Kumar's latest education in Indira Gandhi National Open University