Nivesh Kapur
School Of Open Learning
Tell me more about Nivesh Kapur?
Nivesh Kapur is an experienced engineer with 17.7 years of work experience. He is ITIL v3 foundation certified and has expertise in service delivery, technical support, and incident management. Nivesh has worked at Colt Technology Services India Pvt. Ltd. in West Delhi, India, and Dell Technologies in the United States. He has also worked as a Quality Analyst at iYogi. Nivesh is skilled in networking, networking, and business analysis. He is currently based in Bengaluru, Karnataka, India.
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Emails and Phone Numbers
About
Jan 8, 2015 ... Engineer, Service Desk at Colt Technology Services India Pvt. Ltd. Location: West Delhi, Delhi, India; Industry: Information Technology and Services ... 9 months)Unitech Business Park, Tower B, South City-1, Gurgaon, Haryana- 122001, India.
Work Experience
at
Senior Engineer | Service Desk
Telecommunications
Nivesh Kapur's Professional Milestones
- Infrastructure Solutions- Senior Service Desk Associate (2010-09-01~2012-06-01): Provided exceptional technical assistance to ensure efficient operations and customer satisfaction, optimizing organizational performance.
- Quality Analyst (2008-02-01~2010-07-01): Developed comprehensive quality control processes, enhancing product reliability and customer satisfaction.
Education
Commerce,
Business,
Bachelor Of Commerce,
Bachelors,
Business/commerce,
General
1998-2009Skill
Itil V3 Foundation Certified
Service Delivery
Itil
Technical Support
Itil Certified
Incident Management
Networking
Operating Systems
Troubleshooting
Business Analysis
Crm
Outsourcing
Service Desk
Sla
Team Management
It Service Management
Business Process Outsourcing
Bpo
Certification
Colleagues
Harsimran Singh
Business Consultant | Product Owner | Product Manager | Agile Digital Transformation | Six Sigma Green Belt | Six
Scott Hughes
Product Owner
Hem Chandra Lohumi
Consultant | Voice API Product Owner
Bertus Ten Hove
service owner at colt technology services
Jean Saad
company owner at colt technology services
Other Named Nivesh Kapur
Frequently asked questions
We found 2 Nivesh Kapur's email addresses
Nivesh Kapur's social media include: Linkedin,
Nivesh Kapur works for Colt Technology Services
Nivesh Kapur's role in Colt Technology Services is at
Nivesh Kapur works in the industry of Telecommunications
Nivesh Kapur's colleagues are Harsimran Singh,Scott Hughes,Hem Chandra Lohumi
Nivesh Kapur's latest job experience is at at Colt Technology Services
Nivesh Kapur's latest education in School Of Open Learning