Jay Hendricks
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Jay Hendricks is a highly experienced professional with 16.2 years of work experience. He has a diverse skill set including business analysis, project management, CRM, leadership, and process improvement. Currently, he serves as the Founder and VP of Services for Trujay, where he has been working since 2016. Prior to this, he held various positions at The New Office, Inc., including Director of Customer Success and Manager of Customer Success. Jay Hendricks is a graduate of St. Edward's University and has a strong background in customer service and project implementation.
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About
Jay Hendricks currently works as the Founder and VP of Services for Trujay. He Previously worked at The New Office, Inc as the Director of Customer Success. Jay Hendricks attended the St. Edward's University in 2012.
Work Experience
Vice President of Customer Service
Founder And VP Of Services
IT Services and IT Consulting
Jay Hendricks's Professional Milestones
- Vice President of Customer Service: Improving customer satisfaction through innovative product development and implementation of effective service strategies.
- Manager, Customer Success (2014-02-01~2015-11-01): Driving customer satisfaction by delivering personalized solutions and optimizing client experiences.
Skill
Business Analysis
Project Management
Crm
Analysis
Leadership
Process Improvement
Management
Business Process Improvement
Salesforce.com
Integration
Microsoft Excel
Program Management
Software Documentation
Data Analysis
Cloud Computing
Customer Service
Sql
Microsoft Office
Requirements Analysis
Access
Business Process
Saas
Software Project Management
Professional Services
Account Management
Analytics
Business Requirements
Team Leadership
Call Centers
Training
Microsoft Sql Server
Troubleshooting
Enterprise Software
Project Implementation
Quality Assurance
Client Services
Client Development
Oracle
Customer Satisfaction
Erp
Netsuite
Auditing
Customer Relations
Problem Solving
Testing
Crs
Documentation
Call Center
Excel
Sql Server
Certification
Colleagues
Jameson Campbell
product manager | operations | strategy | indie hacker | no-code advocate
Jameson Campbell
product manager | operations | strategy | indie hacker | no-code advocate
Scot Trumeter
chief executive officer at trujay
Lucy Gisa Muganwa
Account Manager
Natalia Kasyanova
Customer Success Manager
Other Named Jay Hendricks
Frequently asked questions
We found 1 Jay Hendricks's email addresses
We found 1 Jay Hendricks's phone numbers
Jay Hendricks works for Trujay
Jay Hendricks's role in Trujay is Vice President of Customer Service
Jay Hendricks works in the industry of IT Services and IT Consulting
Jay Hendricks's colleagues are Jameson Campbell,Jameson Campbell,Scot Trumeter
Jay Hendricks's latest job experience is Vice President of Customer Service at Trujay