Senior Associate Services Transition@ Dimension Data
Madrid, Community of Madrid, Spain
Noemi Zapata Sanz
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Universidad Nacional de Educación a Distancia - U.N.E.D.
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FlashIntel GPTNoemi Zapata Sanz is an experienced Service Delivery Manager with over 20 years of work experience in the information technology and services industry. She has a strong skill set in Voice over IP (VoIP), Managed Services, ITIL, IT Service Management, and Administration. Noemi has worked at Dimension Data in South Africa in various roles, including Service Delivery Manager and Senior Associate Services Transition. She also has experience as an Operador Call Center Alcatel. Noemi holds a Licentiate degree in English Language and Literature/Letters from Universidad Nacional de Educacion a Distancia - U.N.E.D.
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About
Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Skilled in Voice over IP (VoIP), Managed Services, ITIL, IT Service Management, and Administration. Strong support professional with a Licentiate degree focused in English Language and Literature/Letters from Universidad Nacional de Educación a Distancia - U.N.E.D..
Work Experience
Service Delivery Coordinator
Senior Associate Services Transition
Service Delivery Manager
coordinadora responsable de departamento
IT Services and IT Consulting
Noemi Zapata Sanz's Professional Milestones
- Service Delivery Manager (2017-09-01~): Efficiently coordinated service delivery operations to deliver exceptional quality and timely deliverables.
- Senior Associate Services Transition (2008-03-01~2016-06-01): Streamlined transition processes, enhancing efficiency and minimizing disruption time for associate services.
Education
English Language And Literature/letters,
English Language
2014-2015Skill
Telecommunications
Data Center
Managed Services
Pre Sales
Cisco Technologies
Itil
Voip
Cloud Computing
Solution Selling
It Service Management
Security
Integration
Unified Communications
Call Centers
Outsourcing
Management
Vendor Management
Project Management
Team Management
Ip
Administrative Work
Teamwork
Meeting Planning
Always Willing To Learn
Comunicaciones Unificadas
Telecomunicaciones
Servicios Administrados
Voz Por Protocolo Internet
Protocolos De Internet
Centro De Datos
Centro De Llamadas
Voz Sobre Ip
Protocolo De Internet
Certification
Colleagues
De Villiers Van der Merwe
q2c process owner at dimension data middle east and africa
Shaun Geertshuis
Business Analyst | Product Owner
Jurgen Visser
Senior Product Owner
Vivian Moodley
Owner Jrm Boxes
Shaun Geertshuis
Business Analyst | Product Owner
Other Named Noemi Zapata Sanz
Frequently asked questions
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Noemi Zapata Sanz's social media include: Linkedin,
Noemi Zapata Sanz works for Dimension Data
Noemi Zapata Sanz's role in Dimension Data is Senior Associate Services Transition
Noemi Zapata Sanz works in the industry of IT Services and IT Consulting
Noemi Zapata Sanz's colleagues are De Villiers Van der Merwe,Shaun Geertshuis,Jurgen Visser
Noemi Zapata Sanz's latest job experience is Senior Associate Services Transition at Dimension Data
Noemi Zapata Sanz's latest education in Universidad Nacional de Educación a Distancia - U.N.E.D.
