Noha Raslan
customer service operations supervisor at e-finance@ e-finance
Giza, Al Jizah, Egypt
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Noha Raslan is an experienced customer service team supervisor with 13.3 years of work experience. She has a strong background in negotiation, analytical skills, business coaching, journalism, and contact centers. Noha has worked at e-finance in Egypt in various roles, including Customer Service Operations Supervisor and Customer Service Team Leader. She also has experience as a Trainee Assistant TV Director at Egyptian Radio and TV Union Ertu. Noha holds a Bachelor of Science in Mass Communication/Media Studies from Misr University for Science and Technology. She is based in Egypt.
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Emails and Phone Numbers

@efinance.com.eg
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About

Experienced customer service team supervisor with a demonstrated history of working in the financial services industry. Skilled in Negotiation, Analytical Skills, Business Coaching, Journalism, and Contact Centers. Strong support professional with a Bachelor of Science (B.S.) in Mass Communication/Media Studies from Misr University for Science and Technology.

Work Experience

A3 - B82, Cairo-Alex Road, 6th of october, 12577, EG

Financial Services

1226
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Noha Raslan's Professional Milestones

  • Trainee Assistant Tv Director (2013-08-01~2013-09-01): Mastered advanced knowledge in television acting techniques, contributing to seamless workflow and high-quality footage production.
  • customer service operations supervisor at e-finance (2014-02-01~): Streamlined customer service operations, optimizing efficiency and maximizing customer satisfaction.
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Education

Misr University for Science and Technology
Misr University for Science and Technology

Mass Communication/media Studies

2008-2012