Sales Manager@ TotalEnergies
Lahore District, Punjab, Pakistan
Noor Hassan
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FlashIntel GPTNoor Hassan is a qualified Customer Services Manager with 12 years of experience in customer services, change management, and service excellence. He has a strong ability to communicate and engage customers, delivering high levels of customer experience and satisfaction. Noor has implemented CRM-OMNI Chanel, a CRM-powered platform, and has played a key role in training and enhancing team performance. He is skilled in operational excellence, performance management, strategic planning, ITIL V3, data analysis, team management, service delivery, robotics, process analysis, team leadership, critical thinking, and collective efficiency. Noor has worked at Coca-Cola CCI, Airblue, and GE, gaining valuable experience in various roles.
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About
Qualified Customer Services Manager with 12 years of experience in customer services, change management, service excellence and providing comprehensive support for internal and external business partners and stake holders. Adept at communication and engaging customers by identifying issues, streamlining steps, and delivering high levels of customer experience and satisfaction. Implemented CRM- OMNI Chanel. Plays active role in training opportunities and uplifting the performance of team to enhance Customer (internal& external) relationship management and boost Satisfaction Scores. ►Operational Excellence ►Performance Management ►Strategic Planning ►ITIL V3 Foundation ►Change Management ►Data Analysis ►Team Management ►Service Delivery ►Robotics Process Analysis ► Team Leadership ► Critical Thinking ► Customer Centricity ► Collective Efficiency
...See MoreWork Experience
Sales Manager
Health And Safety Intern
Oil and Gas
Noor Hassan's Professional Milestones
- Digital Technologies Support Specialist (2019-01-01~): Provided technical assistance for customer inquiries, resolving issues promptly and ensuring smooth business operations.
- Health And Safety Intern (2007-06-01~2007-09-01): Implementing comprehensive safety protocols and fostering a culture of safety awareness throughout the organization.
Skill
Teamwork
Management
Negotiation
Microsoft Office
Time Management
Customer Service
Team Building
Logistics
Pre Sales
Sales
Salesforce.com
Team Management
Team Leadership
Certification
Colleagues
Other Named Noor Hassan
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Noor Hassan's social media include: Linkedin,
Noor Hassan works for TotalEnergies
Noor Hassan's role in TotalEnergies is Sales Manager
Noor Hassan works in the industry of Oil and Gas
Noor Hassan's colleagues are Pascal Bureau,Elsa Thomas-Pinzuti • OCTO Technology,Yorick MEDZEGUE
Noor Hassan's latest job experience is Sales Manager at TotalEnergies
