Norma Elizalde

I’ve been in the banking industry for more than 40 years, 24 of those years with First Community Bank of Texas. As a vice president and note department manager, it’s my job to know and understand all aspects of loan administration and loan servicing for consumer, commercial and real estate loans, and to oversee training and day-to-day management of our lending staff. WHAT I DO In addition to staying abreast of new federal compliance regulations and safety and soundness issues related to lending, I’m responsible for: • Daily supervision and management of our lending staff, including training relating to federal regulatory compliance and changes in internal banking procedures • Preparing and providing all lending data reports to internal auditors, safety and soundness examiners and regulatory compliance examiners, working directly with them during audits and exams • Preparing and/or reviewing FFIEC Call Report loan schedules • Creating custom loan reports using our bank’s report writing software • Monitoring and performing vendor due diligence for loan products • Completing all necessary tasks associated with annual bank core upgrades ... FOR OUR CUSTOMERS Our customers are very important to us. If you’re in the market for a consumer, commercial or real estate loan, I’m working to ensure your experience with First Community Bank of Texas is the best it can be by developing and implementing streamlined loan processing and servicing programs. ... FOR FELLOW EMPLOYEES If you’re looking to join the loan department at FCB, chances are good we’ll meet. It’s my job to interview and hire all backroom loan staff, which includes preparing and giving 90-day and annual performance assessments, preparing new employee training plans and monitoring to make sure those plans stay on course and developing progressive counseling plans in the event they do not.