Norma Ramos
gst transport@ GST Transport Inc
Chicago, Illinois, United States
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Norma Ramos is an exceptional bilingual Spanish speaking professional with 15 years of experience in customer service and organizational skills. She has excellent communication and listening skills, and is able to multitask in fast-paced environments. Norma has mentored, trained, and coached 6 point of service representative. She has worked as an Administrative Assistant at GST Transport Inc and as a Customer Service Representative at Ann & Robert H. Lurie Children's Hospital of Chicago. Norma is based in Chicago, Illinois.
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Exceptional bilingual Spanish speaking professional with 15+ years' experience in internal and external customer service, organizational skills, effective communication with listening skills and able to multi-task in a fast- paced environment. I have mentored, trained and coached 6 point of service representative.

Work Experience

18003 SW 138th Ct Miami, Florida 33177-6483, US

Truck Transportation

39
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Norma Ramos's Professional Milestones

  • Customer Service Representative (1996-09-01~2017-10-01): Provided exceptional customer service, exceeding expectations and fostering client satisfaction.
  • Administrative Assistant (2019-07-01~): Streamlined administrative processes, optimizing efficiency and enhancing guest satisfaction.

Education

Robert Morris University - Illinois
Robert Morris University - Illinois

Associates

1981-1982