Novelty Antonia Meza Hernandez
content writer at ibex@ ibex
Nicaragua
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Novelty Hernandez is a highly analytical and results-driven professional with 7.5 years of experience in negotiation, sales, customer service, and client management. Based in Nicaragua, she has a proven track record of driving customer relationships across geographies and levels. Novelty is a motivated team player and a proven leader, able to deliver results in fast-paced environments. She possesses exceptional problem-solving skills and is capable of implementing effective solutions to customers' needs. Novelty has worked in various roles, including as an Ejecutiva De Negocio De Prestamos Personales at BDF and as a Spanish Crs at ibex.
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@ibexglobal.com
@ibexglobal.com
@ibex.co
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Skilled in negotiation, sales, customer service and client management at different stages of the customer's life cycle as from the initiation of a deal until retention. Highly analytical with a results driven approach to drive customer relationships across geographies and levels. A motivated team player and a proven leader able to deliver results in a fast-paced, agile environment. Possess exceptional problem solving skills; capable of providing solutions to customers needs through effective solution implementation including identifying opportunities for improvement by developing ideas that will improve the performance of processes

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Work Experience

1717 Pennsylvania Ave NW, Washington, District of Columbia, 20006, US

Outsourcing and Offshoring Consulting

16741
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Novelty Antonia Meza Hernandez's Professional Milestones

  • Spanish Crs (2018-10-01~): Developed and implemented Spanish CRM strategies to enhance customer experience and loyalty.
  • Executive Of Personnel Preparation (2021-06-01~2021-07-01): Streamlined training programs and improved employee experience through effective recruitment and training.
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