service delivery manager at telenet business@ Telenet Business
Diegem, Flanders, Belgium
Nuno Daniel Almeida Neves
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FlashIntel GPTNuno Daniel Almeida Neves is an ITIL certified Expert with 15 years of experience in IT. He is a result-oriented and customer-oriented professional with a focus on quality and satisfaction. Nuno specializes in ITIL and Service Delivery/Mgmt governance of IT services and infrastructure. He has a strong background in service strategy, design, transition, and operations. Nuno has worked in various roles, including Product Manager Datacenter and Cloud at Vlaanderen connect. and Service Delivery Manager at Satellic NV. He also has experience as a Football Coach and Business Relationship Manager at Belfius Insurance.
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About
ITIL certified Expert with 15+ years experience in IT with a passion for new technologies and service management. Result and customer oriented with focus on quality and realization of added value for the customer. Always willing to learn and improve. Open for challenges and opportunities. Specialties: ITIL & Service Delivery/Mgmt Governance of IT services & Infrastructure ITIL v3 Managing across the Lifecycle (MALC) * Service Strategy * Service Design * Service Transition * Service Operations * CSI (Continual Service Improvement)
...See MoreWork Experience
service delivery manager at telenet business
Telecommunications
Nuno Daniel Almeida Neves's Professional Milestones
- Pre-sales Specialist (2012-01-01~2013-11-01): Increasing pre-sales sales revenue by implementing targeted marketing strategies and fostering strong partnerships with top media outlets.
- Business Relationship Manager (2013-11-01~2015-09-01): Successfully established strategic partnerships, driving business growth and establishing a strong relationships with key stakeholders.
Skill
Service Management
It Service Management
Service Delivery
Itil
It Management
Sla
It Outsourcing
Incident Management
Managed Services
Data Center
Change Management
Process Improvement
Service Desk
Cloud Computing
It Strategy
It Operations
Networking
Solution Architecture
Management
Hosting
Business Continuity
Outsourcing
Disaster Recovery
Pre Sales
Infrastructure
Program Management
Project Portfolio Management
Business Process
Governance
Business Process Improvement
San
It Governance
Configuration Management
Virtualization
Itil Certified
Service Improvement
Certification
Colleagues
Tim Cnaepkens
customer services director bij telenet business
Bert Ceuppens
Director Enterprise Sales
Bert Borm
product owner converged voice & collaboration telenet business
Peter Willekens
vp sme-le operations at telenet business
Johan Spittaels
Vice President Business Sales
Other Named Nuno Daniel Almeida Neves
Frequently asked questions
We found 3 Nuno Daniel Almeida Neves's email addresses
Nuno Daniel Almeida Neves works for Telenet Business
Nuno Daniel Almeida Neves's role in Telenet Business is service delivery manager at telenet business
Nuno Daniel Almeida Neves works in the industry of Telecommunications
Nuno Daniel Almeida Neves's colleagues are Tim Cnaepkens,Bert Ceuppens,Bert Borm
Nuno Daniel Almeida Neves's latest job experience is service delivery manager at telenet business at Telenet Business
