Program Manager@ HCLTech
Guatemala City, Guatemala, Guatemala
Obed Rodriguez
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Universidad Galileo
Real-Time AI Research
FlashIntel GPT
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FlashIntel GPTObed Rodriguez is a highly experienced professional with over 13 years of work experience in call centers and customer service. He has a strong background in team leadership, training, and strategic planning. Obed has worked in various roles, including as a program manager, sales coach, and trainer. He has also worked at companies like HCL Technologies, Conduent, Xerox, and TELUS International Central America. Obed's expertise lies in team management, customer experience, and team building. He is currently based in Guatemala City, Guatemala.
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About
Job Experience: More than 7 years of experience in call center and 12 years in customer service overall * 2 Years of experience as Supervisor * 1 Year experience as Sales Coach * 2 Years of experience as Trainer * 3 Years of experience as Global Training Developer
Work Experience
Program Manager
IT Services and IT Consulting
Obed Rodriguez's Professional Milestones
- Sales Supervisor (2011-12-01~2013-10-01): Increasing sales revenue through effective relationship building and team collaboration.
- Trainer And Developer (2013-10-01~2016-12-01): Leading and guiding teams to deliver high-quality training and technical projects.
Education
Skill
Team Leadership
Call Centers
Management
Training
Customer Service
Leadership
Strategic Planning
Team Management
Project Management
Customer Experience
Customer Satisfaction
Team Building
Training And Development
Microsoft Excel
Certification
Colleagues
Other Named Obed Rodriguez
Frequently asked questions
We found 2 Obed Rodriguez's email addresses
We found 1 Obed Rodriguez's phone numbers
Obed Rodriguez's social media include: Linkedin,
Obed Rodriguez works for HCLTech
Obed Rodriguez's role in HCLTech is Program Manager
Obed Rodriguez works in the industry of IT Services and IT Consulting
Obed Rodriguez's colleagues are Ram Krishna Shukla,Carol Klink,Arayah Buckner
Obed Rodriguez's latest job experience is Program Manager at HCLTech
Obed Rodriguez's latest education in Universidad Galileo
