Obeid Quraishi

As a key account sales specialist, I am responsible to develop new & fresh strategies to respond to high-volume client concerns and meet budget guidelines. My duties would differ if I am working in B2B or B2C sales. In B2B sales, I would: * build good working relationships. * understand the needs of your business customers. * research the market and related products. * present the product or service favourably and in a structured professional way face-to-face. In B2C sales, I would: * listen to customer requirements and present appropriately to make a sale. * maintain and develop relationships with existing customers in person & via telephone calls and emails. * cold call to arrange meetings with potential customers to prospect for new business. * respond to incoming email and phone enquiries. * act as a contact between a company and its existing and potential markets. * negotiate the terms of an agreement and close sales. * gather market and customer information. * challenge any objections with a view to getting the customer to buy. * advise on forthcoming product developments and discuss special promotions. * create detailed proposal documents, often as part of a formal bidding process, which is largely dictated by the prospective customer. * make accurate, rapid cost calculations and providing customers with quotations.