Octavio López
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FlashIntel GPTOctavio Lopez is a highly experienced professional with 27.8 years of work experience in various roles. He possesses a wide range of skills including disaster recovery, storage, cloud computing, hardware, and virtualization. Based in Mexico City, Octavio has a strong track record of increasing customer satisfaction and handling critical customer issues. He is known for his ability to listen and understand customer needs and motivate his team to maintain systems running reliably. Octavio's main responsibility is to ensure the systems are upgraded and in top performance, ensuring the stability and stability of systems.
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About
I enjoyed the challenge of increasing customer satisfaction and handling critical customer issues/problems. I am experienced with listening and understanding customer´s needs concerns and using those concerns I motivate my teamwork to keep the systems running reliably. I have found that is the best way to build long-term customer relationships. Main responsibility was keeping the systems upgraded and in top performance by reviewing the hardware and software upgrades and alerts to implement them ASAP to have the systems stable.
...See MoreWork Experience
NOC Operations Manager
Telecommunications
Octavio López's Professional Milestones
- NOC Operations Manager (2018-01-01~): Implementing efficient operational processes to improve productivity and minimize downtime across the organization.
- Technical Support Manager And Account Manager Senior (2001-01-01~2012-01-01): Streamlined technical support operations, achieving high customer satisfaction and reduced resolution time.
Skill
Disaster Recovery
Storage
Cloud Computing
Hardware
Virtualization
High Availability
Data Center
Enterprise Software
Management
San
Pre Sales
Storage Area Networks
It Service Management
Team Leadership
Troubleshooting
Saas
Professional Services
Solution Selling
Technical Support
Operating Systems
Partner Management
Servers
It Management
Business Alliances
Vmware
Telecommunications
Managed Services
Storage Solutions
Storage Virtualization
Nas
Go To Market Strategy
Business Intelligence
Security
Red Hat Linux
Tcp/ip
Itil
Linux
Crm
Solaris
Project Managers
Redhat
Netezza
Fibre Channel
Proyect Management
Sales Force
Pmbok
Oracle
Solar Winds
Hp Service Manager
Cacti
Service Management
Distribuitors Management
Debugging
Cobit
Certification
Colleagues
Other Named Octavio López
Frequently asked questions
Octavio López's social media include: Linkedin,
Octavio López works for Nokia
Octavio López's role in Nokia is NOC Operations Manager
Octavio López works in the industry of Telecommunications
Octavio López's colleagues are Malik Iqbal,Vala Vanraj,Elise NOUNI
Octavio López's latest job experience is NOC Operations Manager at Nokia
