Oksana Kostetska

Proficient in identifying cyber security threats and performing analysis of reported website reputation anomalies. Competent in data management, analysis and problem solving. Highly resourceful and collaborative web analyst lead with excellent organizational and project management skills. Effective communicator and coach within the global team; excellent in resolving management queries and customer’s issues. Skills • Agile/Scrum, Waterfall • SQL Workbench, JavaScript, HTML • Rally, Jira/Atlassian, Salesforce Professional Experience: Team Lead Web Analyst • Overseeing multiple projects across all phases within the global team. • Obtaining data, analyzing and concluding it into the new projects for the team. • Collaborating with product managers, developers, QA engineers, threat researchers, customer support engineers, post sales on day to day basis • Creating reports on software bugs, defects and developing user stories based off pulled data. • Providing support and coaching global team members in communication with customers on opened ticket resolutions. • Presenting technical side of Webroot Security products at the OEM partners technology workshop. • Interviewing candidates for opened positions within the team. • Sharing the management responsibility of the offshore contractors’ team with the other team lead  Initiating and overseeing contracts among China contractors and our legal team.  Planning the budget and collaborating with the accounting team.  Reporting to the upper management about the progress, accuracy and payments. Education: Southern States University, San Diego, CA - MBA, 2009 UCSD extension, San Diego, CA - JavaScript and HTML courses, 2016