Oluyemisi Alabi
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Obafemi Awolowo University
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FlashIntel GPTOluyemisi Alabi is a Sales and Customer Experience Management certified professional with over 10 years of experience in the Telecoms and Non-telecoms sectors. She is skilled in strategic planning, management, sales, team leadership, and customer service. Oluyemisi has a proven track record of success in driving improvement in customer experience and satisfaction. She is also an expert in project management, personnel optimization, and mentoring employees. Oluyemisi has held various positions at Globacom in Nigeria, including Head of Administration, Shop Manager, Manager Specialised Helpdesks, Supervisor, and Sim Registration Project.
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About
A Sales and Customer Experience Management certified professional with over 10 years of experience; with proven record of successful accomplishments at various roles in both Telecoms and non-telecoms sectors. Oluyemisi is skilled in sales,driving improvement in customer experience and satisfaction, minimizing churning, developing and cross-selling new and existing products based on customer feedback and behaviour. She is also an expert in project management, personnel optimization, developing and mentoring employees.
...See MoreWork Experience
Shop Manager
Manager Specialised Helpdesks
Supervisor, Telecalling Unit
Supervisor, Sim Registration Project
Customer Service Representative
Telecommunications
Oluyemisi Alabi's Professional Milestones
- Customer Service Representative (2002-06-01~2005-06-01): Provided exceptional customer support, exceeding sales targets and improving customer satisfaction.
- Shop Manager (2016-02-01~): Optimized operational efficiency, resulting in increased productivity and reduced costs.
Education
Human Resources Management,
Master Of Business Administration,
Masters
2009-2011Skill
Strategic Planning
Management
Sales
Team Leadership
Customer Service
Customer Satisfaction
Call Centers
Customer Retention
Crm
Project Management
Troubleshooting
Networking
Account Management
Team Management
Customer Experience
Performance Management
Direct Sales
Sales Management
Retail Sales
Start Ups
Certification
Colleagues
Angela Dede Williams
founder & ceo of voice of change international evangelist representative at united nations aurthor pub speaker
Kenechukwu Okoli
5*azure | aiml | scrum master | scrum product owner | itil | telecoms
marshall notting
Chief Executive Officer
Mike Adeniyi Adenuga
owner at globacom
Divine Gracious
owner globacom telecommunications plc
Other Named Oluyemisi Alabi
Frequently asked questions
We found 1 Oluyemisi Alabi's email addresses
Oluyemisi Alabi's social media include: Linkedin,
Oluyemisi Alabi works for Globacom
Oluyemisi Alabi's role in Globacom is Shop Manager
Oluyemisi Alabi works in the industry of Telecommunications
Oluyemisi Alabi's colleagues are Angela Dede Williams,Kenechukwu Okoli,marshall notting
Oluyemisi Alabi's latest job experience is Shop Manager at Globacom
Oluyemisi Alabi's latest education in Obafemi Awolowo University
