Enterprise Customer Success Manager@ Udemy
Bonn, North Rhine-westphalia, Germany
Olympe Lanzarotti
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Universite de Lorraine
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FlashIntel GPTOlympe Lanzarotti is a seasoned Customer Success Manager with 16.3 years of experience in the elearning industry. Based in Germany, she specializes in language learning, LXP, and content. Currently, she works as an Enterprise CSM at Udemy, where she guides large companies towards a successful rollout of their L&D strategy. Olympe is passionate about lifelong learning and is passionate about creating trusted solutions that help people navigate their careers and achieve their goals. Her previous roles include working as a Client Success Project Manager at CrossKnowledge: A Wiley Brand and a Client Manager at Rosetta Stone.
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About
I am a seasoned Customer Success Manager in the elearning industry, pivoting from language learning to LXP, and Content. Currently, I work as an Enterprise CSM at Udemy, where I guide large companies towards a successful rollout of their L&D strategy. I strongly believe in lifelong learning and am passionate about creating trusted solutions that help people navigate their careers and feel more confident to achieve their goals.
Work Experience
Enterprise Customer Success Manager
E-Learning Providers
Olympe Lanzarotti's Professional Milestones
- Customer Service Intern (2012-03-01~2012-08-01): Collaborating with clients to deliver exceptional customer service, resulting in increased customer satisfaction and loyalty.
- Client Manager (2016-10-01~2019-09-01): Achieved record-breaking sales targets, consistently exceeding customer expectations and driving revenue growth.
Education
French-german Markting And Management
1293840000-1356998400Skill
English
French
Marketing
Microsoft Office
German
Marketing Strategy
Powerpoint
Project Management
Microsoft Excel
Market Research
Anglais
Certification
Colleagues
Dario Ruggiero
Senior DMG Teacher-Speaker | Economist | Founder Of Long Term Economy | Logistics And Maritime Expert
Komal Bhudhrani
Owner
Barkha Marisol
Company Owner
Arvind DG fk
Owner at Udemy
Cristian Adam
Front End Developer | Students Owner
Other Named Olympe Lanzarotti
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Olympe Lanzarotti's social media include: Linkedin,
Olympe Lanzarotti works for Udemy
Olympe Lanzarotti's role in Udemy is Enterprise Customer Success Manager
Olympe Lanzarotti works in the industry of E-Learning Providers
Olympe Lanzarotti's colleagues are Dario Ruggiero,Komal Bhudhrani,Barkha Marisol
Olympe Lanzarotti's latest job experience is Enterprise Customer Success Manager at Udemy
Olympe Lanzarotti's latest education in Universite de Lorraine
