Omaree Cooley
Tell me more about Omaree Cooley?
Omaree Cooley is a highly skilled telecommunications professional with expertise in customer experience, avaya, call center, and customer retention. With a strong background in management and process improvement, Omaree has successfully led teams and implemented process improvements. Currently, she serves as a Senior Technical Support at AT&T Mobility in the United States. With her extensive experience and leadership skills, Omaree is a valuable asset to the company.
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About
Sr. Technical Support at AT&T Mobility
Work Experience
Senior Technical Support
Manager
Telecommunications
Omaree Cooley's Professional Milestones
- Senior Technical Support: Implemented efficient technical support procedures, improving overall support services to customers.
- Manager: Implementing effective strategies to streamline operations and increase operational efficiency.
Skill
Telecommunications
Customer Experience
Avaya
Call Center
Call Centers
Customer Retention
Customer Satisfaction
Customer Service
Ivr
Management
Process Improvement
Team Leadership
Telephony
Vendor Management
Voip
Workforce Management
Wireless
Certification
Colleagues
Sana A.
Senior Product Owner @ AT&T
Maggie Ruecker
Owner di AT&T
krishna Sundara
Product Owner
Rahul Kumar Verma, PMP
Lead System Engineering, AT&T Project Management/QA Lead/Product Owner/Product Manager/PMP and SAFE POPM Certified
Sam Fell
Technical Project Manager | Business Manager
Other Named Omaree Cooley
Frequently asked questions
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Omaree Cooley's social media include: Linkedin,
Omaree Cooley works for AT&T
Omaree Cooley's role in AT&T is Senior Technical Support
Omaree Cooley works in the industry of Telecommunications
Omaree Cooley's colleagues are Sana A.,Maggie Ruecker,krishna Sundara
Omaree Cooley's latest job experience is Senior Technical Support at AT&T