Orlando Meleán

A conscientious, dedicated and resourceful professional having years of demonstrated and prolific experience in maintaining superior customer relationships, managing overall customer service functionality to maximize loyalty, productivity, and growth as well as establishing solid and trusting relationships through exceptional communication and interpersonal skills. Holds a degree in Industrial Engineering, proficient in a plethora of logistics coordination, project management, report generation; and leading staff training initiatives to maximize productivity, efficiency, and overall performance. A resourceful professional having strong customer service skills developed through extensive years spent in the workforce noted for utilizing out of box techniques in developing innovative procedures that ensure client satisfaction and customer retention. A dedicated team player that possesses outstanding communication skills, with an unwavering commitment towards redefining and surpassing set goals. Specialized: • Distribution Management • Quality Assurance • Inventory Control • Procedures Compliance • Continuous Process Improvement • Vendor and Staff Relations • Transportation / Materials Handling • Training and Leadership • Global logistics • Procurement • Vendor coordination • Project Management • Problem-solving • Customer support • Supply Chain Management • Strategic Planning • Customer Relations and Relationships development • Team Building and Leadership • Negotiation • Presentation and Documentation