Orlane Hazard

With 20 years multidisciplinary and multicultural experience in Retail, I help brands and retailers to connect and engage more efficiently with their customers. Customers success & satisfaction, building trust & respect, and supporting teams to embrace change are my focus. The 4th industrial revolution implies companies to adapt product & service offers to their customers expectations, to adopt new digital solutions and to create confident working environment. Having a single vue of your customers data opens tremendous new opportunities to brands and retailers. Their mastery goes through testing and ability to structure & operate customer datas. With an entrepreneurial and enthusiastic spirit, I became fascinated by China and its ability to reinvent the Retail Industry. My dream : go to Mars ! 2 personal projects for 2020: - climb the summit of Mont Blanc - done ✅ - participate to the Madagazelle, a humanitarian race 100% female => race postponed to 2021