Senior Customer Service Representative@ Roads and Transport Authority
United Arab Emirates
Osama Abu Naser
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FlashIntel GPTOsama Abu Naser is a highly experienced professional with 13.1 years of work experience. Based in the United Arab Emirates, she possesses a diverse skill set including management, project management, team leadership, training, and strategic planning. Currently, she works as a Quality Analyst at Roads & Transport Authority Call Center. With a strong background in customer service and change management, Osama has also held positions at du, a government administration organization, where she demonstrated her expertise in program management and process improvement.
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About
Quality Analyst at Roads & Transport Authority Call Center
Work Experience
Senior Customer Service Representative
Government Administration
Osama Abu Naser's Professional Milestones
- Senior Customer Service Representative (2010-10-01~): Providing exceptional customer support, resolving inquiries promptly and exceeding customer satisfaction targets.
- Csr (2010-09-01~2012-02-01): Streamlining operations and implementing effective strategies to optimize efficiency and productivity.
Education
Design,
Bachelors
2008-2012Skill
Management
Project Management
Team Leadership
Training
Strategic Planning
Program Management
Process Improvement
Customer Service
Change Management
Teamwork
Team Management
Microsoft Office
Certification
Colleagues
Other Named Osama Abu Naser
Frequently asked questions
We found 1 Osama Abu Naser's email addresses
Osama Abu Naser works for Roads and Transport Authority
Osama Abu Naser's role in Roads and Transport Authority is Senior Customer Service Representative
Osama Abu Naser works in the industry of Government Administration
Osama Abu Naser's colleagues are Youssef Fraij,Akash kumar,Raneem Hijazi
Osama Abu Naser's latest job experience is Senior Customer Service Representative at Roads and Transport Authority
Osama Abu Naser's latest education in Preston University
