Owen Devine
University of South Wales
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Owen Devine is an experienced ServiceNow platform/service owner for Experian Global ServiceNow platform. With over 33 years of work experience, he has a strong background in service delivery, ITIL, and IT strategy. Based in the United Kingdom, Owen has worked in various roles, including Servicenow Platform Owner at KPMG UK and Head of Service Delivery at XPO Logistics Europe. He is skilled in leading teams and delivering functionality and innovation on the platform. Owen is a qualified leader with expertise in Prince2, ITIL V3, Agile Project Management, and performance analytics.
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About
Experienced ServiceNow platform/service owner for Experian Global ServiceNow platform. Utilised in 43 countries employing a wide range of modules including Core ITIL functionality, IT Financial management, Vulnerability management, security incident response, CMDB, discovery. Responsible for leading a team in the delivery of functionality and innovation on the platform and for the support of existing services across the business. The point of contact for all Service Now related interactions, projects and maintenance of the platform roadmap. Qualified in Prince2, ITIL V3, Agile Project Management, ServiceNow admin, advanced admin and performance analytics. A wealth of leadership experience across multiple IT disciplines and organisations adept at nurturing innovative high performance teams while maintaining team cohesion and motivation.
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Owen Devine's Professional Milestones
- IT Technician | Lecturer (1998-09-01~2000-04-01): Provided comprehensive IT support to students, enhancing their academic and personal development.
- Product Manager (2011-01-01~2012-03-01): Driving product strategy and collaboration to become the cutting-edge desktop and automation vendor.
Education
Leadership & Management
2012-2015Skill
Service Delivery
Itil
It Strategy
It Service Management
Service Management
Management
Team Management
Outsourcing
Service Improvement
Business Intelligence
Product Management
Strategy
It Operations
Leadership
Stakeholder Management
It Outsourcing
It Management
Managed Services
Prince2
System Deployment
Process Automation
Resource Management
Itilv3
Technology Strategy
Itil V3 Foundations Certified
Itil Certified
Service Desk
Automation
Application Packaging
Vendor Management
Solutions Development
Corporate Social Responsibility
Leadership Development
Strategic Leadership
It Transformation
Offshore Outsourcing
Team Leadership/management
Personal Development/appraisals
Build/migration Management
Vendor Relationship
Technical Solutions Management
Strategic And Roadmap Planning
Robotic Process Automation
Service Now Platform Owner
Service Now Administration
Agile Project Management
Service Now Admin Course
Apmg
Certification
Colleagues
Kate Mullan
senior product manager @ kpmg uk | certified product owner certified scrum master certified safe 6 0
Roberto Janelli
Owner
Shijing (Kelsey) Guo, Ph.D.
Data Science Manager
Filoni Dani
product owner | assistant manager
Prachi Shah
manager @ kpmg uk | agile product management | product owner | business analyst | technical analyst
Other Named Owen Devine
Frequently asked questions
We found 4 Owen Devine's email addresses
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Owen Devine's social media include: Linkedin,
Owen Devine works for KPMG UK
Owen Devine's role in KPMG UK is ServiceNow Platform Owner
Owen Devine's colleagues are Kate Mullan,Roberto Janelli,Shijing (Kelsey) Guo, Ph.D.
Owen Devine's latest job experience is ServiceNow Platform Owner at KPMG UK
Owen Devine's latest education in University of South Wales