Owen Devine
ServiceNow Platform Owner@ KPMG UK
Leicester, City Of Leicester, United Kingdom
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Owen Devine is an experienced ServiceNow platform/service owner for Experian Global ServiceNow platform. With over 33 years of work experience, he has a strong background in service delivery, ITIL, and IT strategy. Based in the United Kingdom, Owen has worked in various roles, including Servicenow Platform Owner at KPMG UK and Head of Service Delivery at XPO Logistics Europe. He is skilled in leading teams and delivering functionality and innovation on the platform. Owen is a qualified leader with expertise in Prince2, ITIL V3, Agile Project Management, and performance analytics.
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Emails and Phone Numbers

@kpmg.com.au
@kpmg.com
@experian.com
@yahoo.co.uk
+1 714830****
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About

Experienced ServiceNow platform/service owner for Experian Global ServiceNow platform. Utilised in 43 countries employing a wide range of modules including Core ITIL functionality, IT Financial management, Vulnerability management, security incident response, CMDB, discovery. Responsible for leading a team in the delivery of functionality and innovation on the platform and for the support of existing services across the business. The point of contact for all Service Now related interactions, projects and maintenance of the platform roadmap. Qualified in Prince2, ITIL V3, Agile Project Management, ServiceNow admin, advanced admin and performance analytics. A wealth of leadership experience across multiple IT disciplines and organisations adept at nurturing innovative high performance teams while maintaining team cohesion and motivation.

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Work Experience

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Owen Devine's Professional Milestones

  • IT Technician | Lecturer (1998-09-01~2000-04-01): Provided comprehensive IT support to students, enhancing their academic and personal development.
  • Product Manager (2011-01-01~2012-03-01): Driving product strategy and collaboration to become the cutting-edge desktop and automation vendor.
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Education

University of South Wales
University of South Wales

Leadership & Management

2012-2015
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