Pamela Cook
program manager at chinese community center@ Chinese Community Center
Houston, Texas, United States
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Pamela Cook is an outgoing and analytical professional with 24.4 years of work experience. She possesses a wide range of skills including Microsoft Office, public speaking, customer service, training, troubleshooting, and employee relations. Pamela has a strong background in call center customer service, account management, sales, retail, marketing, case management, human resources, public relations, branding, social media management, and working with non-profit organizations. She has held various positions, including Director of Social Services, Program Manager, Employment Coach, and Disaster Recovery Manager. Pamela is based in the United States.
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About

Outgoing and analytical professional with strong public speaking, communication, administrative, negotiating, and customer service skills. Experienced in Call Center Customer Service, Account Management, Sales, Retail, Marketing, Case Management, Human Resources, Public Relations, Branding, Social Media Management, and working with non-profit organizations.

Work Experience

9800 Town Park, Houston, TX, 77036, US

Non-profit Organizations

71
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Pamela Cook's Professional Milestones

  • Customer Contact Agent (2017-04-01~2017-07-01): Empowered clients to reach their objectives and exceed satisfaction ratings through effective communication and problem-solving skills.
  • Housing Choice Vocational Reimbursement Agreement Specialist (2012-08-01~2016-08-01): Streamlined and automated rental placements by implementing electronic payment mechanisms.
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Education

University of Houston-Downtown
University of Houston-Downtown

Business/corporate Communications

1325376000-1388534400
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