Pamela Cook
University of Houston-Downtown
Tell me more about Pamela Cook?
Pamela Cook is an outgoing and analytical professional with 24.4 years of work experience. She possesses a wide range of skills including Microsoft Office, public speaking, customer service, training, troubleshooting, and employee relations. Pamela has a strong background in call center customer service, account management, sales, retail, marketing, case management, human resources, public relations, branding, social media management, and working with non-profit organizations. She has held various positions, including Director of Social Services, Program Manager, Employment Coach, and Disaster Recovery Manager. Pamela is based in the United States.
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About
Outgoing and analytical professional with strong public speaking, communication, administrative, negotiating, and customer service skills. Experienced in Call Center Customer Service, Account Management, Sales, Retail, Marketing, Case Management, Human Resources, Public Relations, Branding, Social Media Management, and working with non-profit organizations.
Work Experience
Director Of Social Services
program manager at chinese community center
Employment Coach
Non-profit Organizations
Pamela Cook's Professional Milestones
- Customer Contact Agent (2017-04-01~2017-07-01): Empowered clients to reach their objectives and exceed satisfaction ratings through effective communication and problem-solving skills.
- Housing Choice Vocational Reimbursement Agreement Specialist (2012-08-01~2016-08-01): Streamlined and automated rental placements by implementing electronic payment mechanisms.
Education
Business/corporate Communications
1325376000-1388534400Skill
Microsoft Office
Public Speaking
Customer Service
Training
Troubleshooting
Employee Relations
Leadership
Data Entry
Team Building
Employee Training
Powerpoint
Supervisory Skills
Outlook
Event Planning
Call Centers
Interviews
Customer Relations
Administration
Word
Interviewing
Call Center
Training And Development
Public Relations
Records Management
Quality Assurance
Escalation
Escalation Management
Listening Skills
Sap
Customer Retention
Customer Satisfaction
Sales
Policy
Team Leadership
Networking
Time Management
Problem Solving
Social Networking
Social Media
Social Media Marketing
Hootsuite
Lexicata
Certification
Colleagues
Junjia Xi
Senior Center Activity Director
Kimberly Tang
Chief Operating Officer
Toni Livingston
director at chinese community center
Ashley Olvera
program manager at the chinese community center | posse alumna | multilingual | program development | hands-on problem solver | emerging social justice advocate
Derek Chen
Project Director
Other Named Pamela Cook
Frequently asked questions
We found 3 Pamela Cook's email addresses
We found 1 Pamela Cook's phone numbers
Pamela Cook's social media include: Linkedin,
Pamela Cook works for Chinese Community Center
Pamela Cook's role in Chinese Community Center is program manager at chinese community center
Pamela Cook works in the industry of Non-profit Organizations
Pamela Cook's colleagues are Junjia Xi,Kimberly Tang,Toni Livingston
Pamela Cook's latest job experience is program manager at chinese community center at Chinese Community Center
Pamela Cook's latest education in University of Houston-Downtown