IT Operations Manager@ Michigan First Credit Union
Linden, Michigan, United States
Pamela Laslea
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FlashIntel GPTPamela Laslea is an experienced professional with over 20 years of Technology Operations, Data Center, Customer Support, and Service Desk management experience. She has a strong background in service desk management, computer operations, and data center environments. Pamela has managed multiple departments and employees, managing a 2.5 million dollar budget for a company with over $1.5 million. She is skilled in disaster recovery, incident management, and managing a large budget for a company with over 300 virtual servers. Pamela has a broad technical background in service desk management, computer operations, and data center environments.
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About
Experienced professional with over 20 years of Technology Operations, Data Center, Customer Support and Service Desk management experience. A manager and a leader capable of creating strong diverse teams with a passion for customer service. Managed multiple departments with staffs of up to 3 supervisors and 30 employees running 24/7/365. Managed a 2.5 million dollar budget for a company whose revenues at one time surpassed 1 billion dollars. Responsible for all aspects of the Corporate Data Center with 2 mainframe systems and 12 lpars, over 300 physical and virtual servers, and a private cloud environment with up to 3000 virtual servers. I have a broad and diverse technical background in service desk management, computer operations and data center environments.
...See MoreWork Experience
IT Operations Manager
Banking
Pamela Laslea's Professional Milestones
- It Manager - Data Center Operations And Service Desk (1996-12-01~2015-07-01): Optimized data center operations and service desk for enhanced support, ensuring seamless IT service procedures and enhanced client experiences
- Edi COOrdinator (1990-10-01~1992-08-01): Implementing efficient EDD processes to streamline operations and improve data management accuracy.
Skill
Data Center
It Service Management
Service Desk
Disaster Recovery
Incident Management
Customer Service
Technical Support
Business Continuity Planning
Application Support
Data Center Operations
Data Center Environment Management
Mainframe Operations
Hardware Inventory Management
Global Help Desk Management
Incident Reporting
Frontrange Heat
Ivr
Edi
Mainframe
Electronic Commerce
Data Center Infrastructure
Cloud Computing
Unix
Integration
Management
Business Intelligence
Sdlc
Business Analysis
Enterprise Software
Visio
Sharepoint
Certification
Colleagues
Michael Poulos
President | Chief Executive Officer | Michigan First Credit Union | Now Retired
Sue Postemski, MBA
Chief Data Analytics Officer
Dan Sugg, CMB®
Chief Mortgage Lending Officer
Sandra Washington
assistant vice president branch manager at huntington national bank
Jerry Bettens
chief information officer at michigan first credit union
Other Named Pamela Laslea
Frequently asked questions
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Pamela Laslea's social media include: Linkedin,
Pamela Laslea works for Michigan First Credit Union
Pamela Laslea's role in Michigan First Credit Union is IT Operations Manager
Pamela Laslea works in the industry of Banking
Pamela Laslea's colleagues are Michael Poulos,Sue Postemski, MBA,Dan Sugg, CMB®
Pamela Laslea's latest job experience is IT Operations Manager at Michigan First Credit Union
