Paola Menezes
crm • ecommerce@ FOM
São Paulo, São Paulo, Brazil
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Paola Menezes is a highly skilled professional with 6.7 years of experience in e-commerce, VTE, sales, Microsoft Excel, and ERP bling. She has a degree in Social Communication and Advertising, with a focus on B2C client engagement. Paola has worked in various industries such as packaging, fashion, and B2C retail, delivering operational activities such as product launches, customer service, and integration with marketplaces. She also has expertise in CRM platforms like VTEX, TrayCorp, InfraCommerce, and ERP's like Bling, Sige, and Millenium. Paola is proficient in various platforms for e-commerce, including VTEX, TrayCorp, Infr
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Emails and Phone Numbers

@desincha.com.br
@fom.com.br
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About

Graduada em Comunicação Social - Publicidade e Propaganda, atuo com e-commerce desde 2017 em segmentos diferentes como: perfumaria, moda e bebidas voltado para clientes B2C realizando atividades operacionais como: cadastro de produtos, atendimento ao cliente, integrações com marketplaces ( Amazon, B2W Digital, Mercado Livre e Netshoes), relatórios GA, ads shopback, planejamento de campanhas, descritivos de produtos, copy para ads e e-mail marketing, e SEO para melhor posicionamento do produto dentro das redes de busca. Atuei também com operações de CRM, criando régua de relacionamentos, disparo de e-mails, sms e whatsapp. Possuo conhecimentos em plataformas mais usuais para o e-commerce como: VTEX, TrayCorp, InfraCommerce, e ERP's como Bling, Sige e Millenium. E ferramentas de CRM Dito, AllIn, Mailchimp, RDStation e OnSMS. E-mail para contato: [email protected]

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Work Experience

Rua Maurício de Barros,90 - Bom Retiro, São Paulo, São Paulo, 01132-000, BR

Retail

289
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Paola Menezes's Professional Milestones

  • Project Management Assistant: Coordinated strategic projects to meet deadlines and deliver successful outcomes.
  • Estagiã Rio E-commerce (2017-09-01~2018-08-01): Expanding the online catalog, increasing sales, and driving consistent growth for RIO in the digital e-commerce industry
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Education

Senac Brasil
Senac Brasil

Informática,

Comunicação Interna E Endomarketing

2017-2017
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