Paolo Tuccari

Vision-driven and goals-focused professional with extensive experience in managing operations for delivering results that contribute to the mission and overall success of the organisation. Customer-centric expert with demonstrated success in achieving win-win outcomes through analysis of guests’ needs, providing excellent customer service, and cultivating profitable relationships. Proven success in growing territories and opportunities through developing comprehensive knowledge of products, services, competitors, and markets while guiding strategy, leading multi-cultural teams, optimising revenue, and over-exceeding goals. Possess a strong background in maximising resources and improving the bottom line through expert leadership in quality service, staff development, cost control, and visionary P&L management. Excellent problem solver with strong communication, interpersonal, and decision-making skills resulting in capability to earn the confidence of members and top management. Proven expertise in:• Operations & General Management• Client Acquisition & Retention• F&B Management / Quality Control• People Management Initiatives• Contract Development & Negotiations • Budget Administration & Forecasting • Cost Reduction & Avoidance • Process Redesign / Restructuring • Stakeholder Relationship Management • Team Building & Leadership