Patricia Thomas
Atlanta, Georgia, United States
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Patricia Thomas is a highly experienced professional with 11.2 years of work experience. She possesses strong skills in customer service, team leadership, and team building. Patricia is proficient in Microsoft Office and has a proven track record of ensuring customer satisfaction. She has worked at The Home Depot in various roles, including Supervisor and Online Contact Center Chat Team Lead. Patricia's expertise lies in providing excellent customer service and ensuring customer satisfaction. She is currently based in Georgia.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@homedepot.com
+1 404892****
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Work Experience

2455 Paces Ferry Road, Atlanta, Georgia, 30339, US

Retail

156427

Patricia Thomas's Professional Milestones

  • online contact center chat team lead (2016-04-01~2017-07-01): Overseeing the successful implementation of technology solutions to enhance customer service and streamline communication within the contact center chat team.
  • Customer Service Chat Associate (2012-09-01~2016-04-01): Provided exceptional customer service, resolving issues promptly and optimizing overall service experience.
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Education

University of Phoenix
University of Phoenix