Patrick Bird
Problem Manager@ Capgemini
Birmingham, Birmingham, United Kingdom
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Patrick Bird is a highly experienced professional with 19.3 years of work experience. He has a strong skill set in Microsoft Excel, PowerPoint, Access, Microsoft Word, and MS Excel pivot tables. Currently, he works as a Problem Manager for Capgemini in the HMRC account. Patrick has also passed the ITIL 3 Service Management Foundation course. He has worked at Capgemini in France in various roles, including Reporting Analyst, Incident Manager, and Reporting Analyst. Patrick's expertise lies in EXCEL, Power Point, and Word, as well as Microsoft products such as EXCEL, Power Point, and Word.
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About

Changed career direction from IBM Mainframe to Service Centre in 2004. Since then have held various roles: Reporting analyst, Incident Manager, Trend analyst and Problem Manager. Currently working as a Problem Manager for Capgemini on their HMRC account. Good knowledge of Microsoft products - EXCEL, Power Point and Word in particular. Recently (Feb 2016) passed the ITIL 3 Service Management Foundation course.

Work Experience

Place de l'Étoile, Paris, France, 75017, FR

IT Services and IT Consulting

295806
Phone
+33 147545000

Patrick Bird's Professional Milestones

  • Trend Analyst (2011-01-01~2012-09-01): Analyzing trends and providing valuable insights to optimize decision-making processes.
  • Problem Manager (2012-09-01~): Implementing strategies to solve complex challenges in a fast-paced global workforce.
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