Executive Head Of M-Commerce Operations@ VODACOM CONGO (RDC) S.A
Democratic Republic of the Congo
Patrick Samu
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FlashIntel GPTPatrick Samu is a highly experienced professional with 13.9 years of work experience in management, call centers, customer service, and business analysis. He is currently the Head of Division, where he has been working for 11 years. Patrick is known for his coaching skills, results-oriented performance, and hard work. He has held various leadership positions, including Co-Founder and CEO, and has worked in the customer service and sales departments. Patrick is based in Cape Town, Western Cape, South Africa.
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About
Head of Division with 11 years of experience in Customer Services(Call Centre, Back office, WICCs and credit Control). Very good Coach, Results oriented performance and Hard worker, like challenges, customer Obsessed.
Work Experience
Executive Head Of Mergers And Acquisitions Operations
Executive Head Of M-Commerce Operations
Telecommunications
Patrick Samu's Professional Milestones
- Head Of Customer Care Operations (2012-10-01~): Implementing streamlined processes and training programs to enhance customer satisfaction and drive revenue growth.
- Walk In And Call Center Manager (2009-11-01~2011-04-01): Optimized operations, boosting customer satisfaction and retention rates through effective communication and process optimization.
Skill
Management
Call Centers
Customer Service
Business Analysis
Customer Satisfaction
Change Management
Process Improvement
Performance Management
Customer Experience
Call Center
Gsm
Analysis
Coaching
Program Management
System Administration
Customer Relations
Customer Focus
Problem Solving
Certification
Colleagues
Sonia Matondo
personal assistant to cfo at vodacom congo rdc s a
Cesarine Khonde
ceo of elykho group présidente idée action et développement i a d
Oomar Chutoo
Chief Finance Officer
Jean Jacques Mukena Wa Mukena
Managing Executive Information Technology and Billing | Chief Information Officer
Christian Kajeje
Product Owner | Customer Value Management | Data Analyst
Other Named Patrick Samu
Frequently asked questions
We found 4 Patrick Samu's email addresses
Patrick Samu works for VODACOM CONGO (RDC) S.A
Patrick Samu's role in VODACOM CONGO (RDC) S.A is Executive Head Of M-Commerce Operations
Patrick Samu works in the industry of Telecommunications
Patrick Samu's colleagues are Sonia Matondo,Cesarine Khonde,Oomar Chutoo
Patrick Samu's latest job experience is Executive Head Of M-Commerce Operations at VODACOM CONGO (RDC) S.A
