cyber security sr inc prb manager at manulife@ Manulife
Montréal, Quebec, Canada
Paul Guiha
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Concordia University
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FlashIntel GPTPaul Guiha is an experienced Information Technology Service Management Specialist with 15.1 years of work experience. He has a strong background in leadership, IT strategy, and information technology. Paul has worked in various roles, including Problem Manager and Cyber Security Sr. Inc/Prb Manager at Manulife, Business Service Manager at Standard Life Aberdeen, and Senior Analyst at abrdn. He is skilled in Service Delivery, Service-Level Agreements (SLA), ITIL, and Service Operations. Paul is based in Canada and has a demonstrated history of working in the financial services industry.
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About
Experienced Information Technology Service Management Specialist with a demonstrated history of working in the financial services industry. Skilled in Service Delivery, Service-Level Agreements (SLA), ITIL, Service Operations, and IT Service Management.
Work Experience
Problem Manager | Enterprise Technology And Services
cyber security sr inc prb manager at manulife
Insurance
Paul Guiha's Professional Milestones
- Service Level Management & Client Services - Senior Analyst - It Operations (2012-08-01~2013-10-01): Developed and implemented comprehensive IT solutions to optimize service level management and client services.
- Incident And Business Systems Senior Professional And Analytics (2008-10-01~2012-08-01): Streamlined data security strategies, enhancing decision-making processes and enhancing operational efficiency.
Education
Urban Planning,
Bachelors,
Bachelor Of Arts
Skill
Leadership
It Strategy
Information Technology
Itil Service Strategy
Service Desk
Itil
It Audit
Cobit
Service Operations
Incident Management
Business Analysis
Analytic Problem Solving
Process Improvement
It Operations
Itil Process Implementation
Change Management
Bmc Remedy
Customer Service
Servicenow
Management
Service Level Agreements
Lean Six Sigma
Itil V3 Foundations Certified
Continuous Improvement
Service Delivery
Problem Management
It Management
It Service Management
Certification
Colleagues
Other Named Paul Guiha
Frequently asked questions
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Paul Guiha's social media include: Linkedin,
Paul Guiha works for Manulife
Paul Guiha's role in Manulife is cyber security sr inc prb manager at manulife
Paul Guiha works in the industry of Insurance
Paul Guiha's colleagues are Neha Sharma,Aulia Hairani,Motria Mielnik
Paul Guiha's latest job experience is cyber security sr inc prb manager at manulife at Manulife
Paul Guiha's latest education in Concordia University
