Paul McArdle

“If you want to go fast, go it alone. If you want to go far, go it together.” —Warren Buffet When I first joined Ericsson as a Project Manager/Team Lead, I travelled a lot to global markets in Southeast Asia, Europe, and the Caribbean, spending time with deployment project managers, many of whom were extremely stressed out. Their units were struggling to deliver and losing money because they lacked clarity about the scope of their projects, were unprepared when dealing with customers, unsupported by their line managers, and unfamiliar with their team members. They were failing at their jobs, not because they were unqualified, but because they were ill-equipped and unprepared. I decided that whenever I will deploy teams into the field, I will be aware of their needs, and my customers’ needs. I soon began training as an executive career coach and was hand-selected for the Ericsson Leadership Program; one of 5% of employees selected globally. During my career, I am endeavouring to manage my teams by the following guiding principles: Always strive for excellence, seek first to understand, learn by teaching and teach by doing, earn trust and cultivate loyalty, and a person who is appreciated will always do more than what is expected. Accomplishments: • Managed team that delivered 100 Projects annually with overall budget of €100M, 95% on time & budget. • Top 10% Performers Out of 200 Departments. • Recognized Key Contributor, Top 8% of Ericsson Global 2011 & 2013. • My unit rated in top 10% for employee satisfaction within Ericsson Global. • 75% of unit advanced to Senior-Level Certification. • Increased Customer Satisfaction Ratings by 34% in 12 months. I am looking for a position within a consultancy or a forward-thinking company, where I can leverage my experience and passion for leadership enrichment, outstanding customer service, and high job satisfaction.