Paul Sommers
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Paul Sommers is a result-driven specialist with 20 years of experience in Service Desk management, development, optimization, and virtualization. He is skilled in analyzing operational operations and implementing strategies to improve productivity and efficiency while reducing costs. Paul has a strong background in facilitating organizational change in workforce to support operational operating, financial, and quality objectives. He is an accomplished leader and speaker, with excellent interpersonal and communication skills. Paul has worked at companies like A, Accenture, IBM, and AXA, gaining expertise in IT services and consulting.
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About
A result driven specialist with 20 years experience in Service Desk management, development, optimisation and virtualisation in high volume domestic and international outsourced operations. Skilled as an internal consultant in analysing existing operations and implementing strategies, processes and technologies to improve productivity and efficiency while reducing costs. Expert in facilitating organisational change in workforce to support organisational operating, financial and quality objectives. Superior leadership skills, practiced in directing cross-functional, cross-company global teams to design and deploy Call Centre best practices. An accomplished leader and speaker with excellent interpersonal and communications skills, who also has a track record of motivating and energising teams to produce an outstanding work environment.
...See MoreWork Experience
photography teacher at australian institute of creative design
Photography Teacher
Accounting
Paul Sommers's Professional Milestones
- Multimedia Trainer (2010-06-01~2010-11-01): Delivered engaging multimedia training programs, equipping students with the skills needed for success and success.
- Photography Teacher (2016-07-01~): Inspired children to make stunning visual impressions through engaging lessons and personalized instruction.
Skill
Itil
It Service Management
Service Delivery
Process Improvement
Outsourcing
Crm
Leadership
Change Management
Operations Management
Service Management
Team Leadership
Project Portfolio Management
Cross Functional Team Leadership
Software Implementation
Technology Management
It Strategy
Management
Business Process Improvement
Business Analysis
Certification
Colleagues
Other Named Paul Sommers
Frequently asked questions
We found 2 Paul Sommers's email addresses
Paul Sommers works for A
Paul Sommers's role in A is photography teacher at australian institute of creative design
Paul Sommers works in the industry of Accounting
Paul Sommers's colleagues are Angela Tame,Valquiria Martins
Paul Sommers's latest job experience is photography teacher at australian institute of creative design at A