Paul Ullrich

• Business professional with Engineering degree and diverse engineering, quality, global team coordination, vendor and client-facing experience. • Proven ability to work with clients and vendors on a technical level while managing the balance of engineering perfection, profitability and client concerns. • Adept at interpreting data in relation to quality metrics, organizing, manipulating, and interpreting data to identify trends and areas for improvement. • Demonstrated ability to acquire technical knowledge and skills rapidly, develop and maintain solid relationships, and robustly represent an organization positively. • Extensive experience interpreting technical engineering documents, schematics, and mechanical drawings • Excellent communication and interpersonal skills, team player mentality and global operations experience • Proficient in examining processes and documentation from end-to-end to locate procedural weaknesses. • Skilled at cross-functional coordination of both internal and external resources geared toward client support; understand, address, and solve client issues to achieve the highest customer satisfaction. Specialties: Quality, Technical Customer Support and Training