Paula Mae Adonis
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University of the Philippines
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Tell me more about Paula Mae Adonis?
FlashIntel GPTPaula Mae Adonis is a highly experienced professional with over 10 years of work experience in the BPO industry. She has a strong background in customer and technical support, with a focus on Quality Assurance. Paula has worked in various roles, including Human Resources Generalist and Quality Assurance Lead at Tbelle in Australia. She also has experience as a Customer Experience Associate at Alorica in the United States. Paula is well-versed in customer experience and has attended trainings in various areas such as AT&T Leadership Training, Lean Overview, Moment of Truth, and Behavioral Coaching.
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About
I have been in the BPO industry for more than four years, and I have handled both Customer and Technical Support. I have been a Quality Assurance Specialist for more than two years. I have a supervisory background and I am well versed in Customer Experience. I have attended several trainings such as AT&T Leadership Training, LEAD First, Sigma Lite, Lean Overview, Moment of Truth, Behavioral Coaching, etc.
Work Experience
Quality Assurance Lead
Human Resources Generalist
Quality Assurance Lead
Outsourcing and Offshoring Consulting
Paula Mae Adonis's Professional Milestones
- Quality Assurance Lead (2019-09-01~): Implementing rigorous quality control measures to ensure high product standards and regulatory compliance.
- Human Resources Generalist (2020-07-01~2022-01-01): Implemented strategic HR initiatives to optimize employee engagement, foster a positive work environment, and streamline processes with utmost precision
Education
Psychology,
Computer Science
2009-2011Certification
Colleagues
Herbert Lacandazo
Result-driven. Solutions-focused. Running enthusiast. Frustrated geographer and sommelier.
Belle Wiffen
Founder | Investor Creator
Jaycyn Villadelrey
social media manager | content creator | graphic designer
Cloyd Waldo
Marketing Manager
Shana Michelle De Leon
Client Success Manager at Tbelle
Other Named Paula Mae Adonis
Frequently asked questions
We found 2 Paula Mae Adonis's email addresses
Paula Mae Adonis's social media include: Linkedin,
Paula Mae Adonis works for Tbelle
Paula Mae Adonis's role in Tbelle is Quality Assurance Lead
Paula Mae Adonis works in the industry of Outsourcing and Offshoring Consulting
Paula Mae Adonis's colleagues are Herbert Lacandazo,Belle Wiffen,Jaycyn Villadelrey
Paula Mae Adonis's latest job experience is Quality Assurance Lead at Tbelle
Paula Mae Adonis's latest education in University of the Philippines
