Paula Maciel
líder de customer success na crm educacional@ CRM Educacional
Belo Horizonte, Minas Gerais, Brazil
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Paula Maciel is a highly experienced professional with 13.5 years of work experience in customer relations, customer service, and operations planning. She is skilled in Microsoft Office, Microsoft Excel, and Microsoft Dynamics. Based in Belo Horizonte, Brazil, Paula has a strong background in team management and process improvement. She has a proven track record in achieving goals and implementing new processes, and is known for her excellent interpersonal skills and ability to work well in a team. Paula is a leader, leader, and motivator, and is proficient in Microsoft Excel and Microsoft Dynamics tools.
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Emails and Phone Numbers

@crmeducacional.com
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About

Sólida experiência em gestão de equipes e processos nas áreas de Relacionamento, Atendimento e Captação. Recente experiência em gestão de equipe de backoffice financeiro, com foco na fidelização do cliente. Prática no acompanhamento de metas e resultados, analise de indicadores e implementação de novos processos. Ótimo relacionamento interpessoal e facilidade no trabalho em equipe. Habilidade de liderar, delegar, desenvolver e motivar. Inglês Intermediário. Domínio de excel e demais ferramentas Office (Power Point e Word), Google Docs, além de CRM Microsoft Dynamics.

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Work Experience

Avenida do Contorno 7069, Belo Horizonte, Minas Gerais, 30110-043, BR

Software Development

56
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Paula Maciel's Professional Milestones

  • Líder De Relacionamento, Atendimento E Captação - Ead (2015-02-01~2017-06-01): Driving strategic marketing initiatives, optimizing assets, and maximizing business growth through effective communication and strategic product development.
  • líder de customer success na crm educacional (2015-02-01~2017-06-01): Implemented effective leadership strategies to support customer success, fostering and fostering sustainable growth.
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Education

Centro Universitário de Belo Horizonte
Centro Universitário de Belo Horizonte

Marketing