Paula Murphy
Revenue Collection Manager@ City of Philadelphia
Philadelphia, Pennsylvania, United States
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Paula Murphy is a highly experienced professional with 33.9 years of work experience. She possesses a wide range of skills including strategic planning, team leadership, analysis, negotiation, and banking. Based in the United States, Paula currently holds the position of Revenue Collection Manager in the Customer Operations Division. With a strong background in government administration, she is skilled in administrative assistance, negotiation, and operations management. Paula holds a Master's degree in Instructional Technology & Design from Chestnut Hill College.
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Skills & Insights
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Emails and Phone Numbers

@phila.gov
+1 215686****
+1 601656****
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About

Current Revenue Collection Manager, Customer Operations Division. Experienced Supervisor, Customer Collections Representative and Exceptions Payment Processing with a demonstrated history of working in the government administration. Skilled Administrative Assistant, Strong Negotiation and Analytical Skills, Operations Management, and Banking. Strong support professional with a Master's degree focused in Instructional Technology & Design from Chestnut Hill College.

Work Experience

City Hall, Philadelphia, PA, 19102, US

Government Administration

10584
Phone
+1 2156861776

Paula Murphy's Professional Milestones

  • Collection Customer Representative Supervisor (1990-01-01~): Implemented efficient workflows and streamlined customer satisfaction processes to enhance service delivery.
  • Revenue Collection Manager (2017-01-01~): Revitalized revenue collection processes, resulting in increased efficiency and increased profitability.

Education

Chestnut Hill College
Chestnut Hill College

Design,

Masters,

Technology Based Instructional Design