Paula Sterling
Tell me more about Paula Sterling?
Paula Sterling is a highly experienced professional with 37.8 years of work experience in call centers, integration, and contact centers. She has a strong background in telecommunications, project management, and vendor management. Paula has worked for reputable companies such as Nissan Motor Corporation, Siemens, and Unify, where she held positions as a Contact Center Architect and Designer. She is currently a Peer Support Specialist at Horizon House, Inc. Paula is based in the United States and has a proven track record in cross-functional team leadership and process improvement.
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About
Peer Support Specialist at Horizon House, Inc.
Work Experience
Contact Center Architect
Call Center Technology Architect
Motor Vehicle Manufacturing
Paula Sterling's Professional Milestones
- Call Center Technology Architect: Developing cutting-edge call center technologies to enhance communication efficiency and customer experience.
- Designer, Contact Centers (1986-01-01~2005-01-01): Identified and implemented innovative contact center designs for seamless connectivity and seamless communication.
Skill
Call Centers
Integration
Contact Centers
Telecommunications
Project Management
Vendor Management
Automotive
Cross Functional Team Leadership
Voip
Program Management
Ms Project
Troubleshooting
Process Improvement
Call Center
Unified Communications
Software Project Management
Visio
Product Management
Requirements Analysis
Team Leadership
Management
Cloud Computing
Machine Learning
Big Data
Certification
Colleagues
Matthieu Tabanon
junior consultant at atos | emlv - master management systèmes informations & data | product owner | strategy digital transformation | professional scrum master psm 1 | devops foundation
Ilaria Di Donfrancesco
Product Owner
Callum McArdle
Global Product Owner
Chris Clark
it section manager – lead technical architect product owner jboss and ci cd nissan motor manufacturing ltd
EIJI SONEZAKI
NISSAN Motor Voice Recognition & Virtual Personal Assistant Feature Owner
Other Named Paula Sterling
Frequently asked questions
We found 2 Paula Sterling's email addresses
We found 1 Paula Sterling's phone numbers
Paula Sterling's social media include: Linkedin,
Paula Sterling works for Nissan Motor Corporation
Paula Sterling's role in Nissan Motor Corporation is Contact Center Architect
Paula Sterling works in the industry of Motor Vehicle Manufacturing
Paula Sterling's colleagues are Matthieu Tabanon,Ilaria Di Donfrancesco,Callum McArdle
Paula Sterling's latest job experience is Contact Center Architect at Nissan Motor Corporation