supervisor na mercado livre | customer experience | marketplace | fintech@ Mercado Livre Brasil
Carapicuíba, São Paulo, Brazil
Pedro Primo
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Uninove - Universidade Nove de Julho
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Tell me more about Pedro Primo?
FlashIntel GPTPedro Primo is a highly experienced professional with 11.3 years of work experience in the Customer Experience field. Based in Brazil, he has a strong skill set in operating systems, customer focus, PDA, and customer service. Pedro has led teams of 3 to reach all levels of business, from implementations to management, continuous improvement, and continuous improvement. He is known for his operational excellence and strategic visa. Pedro has held various leadership positions at Mercado Livre Brasil, including Supervisor, Team Leader Senior, and Representante De Atendimento Ao Cliente Saanior.
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About
Atuando na área de Customer Experience a aproximadamente 8 anos e liderando equipes a cerca de 3, percorri todas as pontas do negócio, desde implementações, gestão de terceiros, melhoria continua de fluxos e processos, desenvolvimento de pessoas, com foco em excelência operacional e visão estratégica
Work Experience
supervisor na mercado livre | customer experience | marketplace | fintech
Supervisor
Team Leader Senior
Team Leader | Senior
Team Leader
Senior Customer Service Representative
Representante De Atendimento Ao Cliente Sãªnior
Customer Service Representative
Customer Service Representative
Representante De Atendimento Ao Cliente Junior
Software Development
Pedro Primo's Professional Milestones
- Representante De Atendimento Ao Cliente Junior (2012-08-01~2014-12-01): Establishing a solid network of junior clients, fostering trust and loyalty through effective management and relationship building.
- Team Leader Senior (2019-07-01~): Driving team performance and optimizing team efficiency through effective leadership and actionable leadership.
Education
Administração De Empresas
2013-2016Skill
Sistemas Operacionais
Foco No Cliente
Ciclo Pdca
Atendimento Ao Cliente
Certification
Colleagues
Aline de Paula
coordenadora de projetos - transformação e metodologias ágeis - scrum master product owner safe management 3 0
Alexsander Lopes
Product Manager | Product Owner | Product Engineer
Thaís Carolina Reis
estatística | data science | analytics | product owner
Aline de Paula
coordenadora de projetos - transformação e metodologias ágeis - scrum master product owner safe management 3 0
Larissa Tobar
product owner | mercado pago
Other Named Pedro Primo
Frequently asked questions
We found 2 Pedro Primo's email addresses
Pedro Primo's social media include: Linkedin,
Pedro Primo works for Mercado Livre Brasil
Pedro Primo's role in Mercado Livre Brasil is supervisor na mercado livre | customer experience | marketplace | fintech
Pedro Primo works in the industry of Software Development
Pedro Primo's colleagues are Aline de Paula,Alexsander Lopes,Thaís Carolina Reis
Pedro Primo's latest job experience is supervisor na mercado livre | customer experience | marketplace | fintech at Mercado Livre Brasil
Pedro Primo's latest education in Uninove - Universidade Nove de Julho
