Peng Xiong
Desktop Technician@ ABBTECH
Fresno, California, United States
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Peng Xiong is a highly experienced professional with 19.7 years of work experience in customer service, software documentation, management, Microsoft Office, and supervising. Based in the United States, Peng has a strong background in call center environments, specializing in customer service. They have successfully launched new projects and have a proven track record of delivering outstanding results in a short period. Peng is also skilled in providing advice to upper management regarding project development. They have held leadership roles and are tasked with working with little or no supervision.
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Emails and Phone Numbers

@alorica.com
+1 877936****
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About

Six years of experience in the call center environment specializing in customer service. I have helped launched new projects and have been involved with the improvement of troubled accounts to deliver outstanding results in a short time period. Provide advisement to upper management regarding the development of projects. Assumed a leadership role and tasked in working with little or no supervision.

Work Experience

PO Box 20098, Washington, DC, 20041, US

Staffing and Recruiting

294
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Peng Xiong's Professional Milestones

  • Desktop Technician (2018-09-01~): Provided technical assistance and troubleshooting to resolve complex technical issues and ensure a seamless desktop experience.
  • Volunteer Information System Support (2014-11-01~2015-11-01): Implementing a comprehensive volunteer information systems to enhance information retention and enhance employee support.
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Education

Heald College
Heald College

Computer Information Technology

2002-2003