Peter Davies
head of customer | global strategy@ Amazon Web Services (AWS)
London, Greater London, United Kingdom
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Peter Davies is an accomplished Voice of Customer, Sales, and Customer Success Leader, Growth Strategist, and Speaker with over 23 years of experience. He has a strong background in portfolio management, financial advisory, and strategic financial planning. Based in London, Peter has worked in various roles, including Head of Customer - Global Deals at Amazon Web Services (AWS) and Head of Customer Success at Currencycloud. He is skilled in driving growth, maximizing client value, and driving growth through cross-departmental collaboration. Peter's expertise extends to areas such as revenue retention, retention, and driving growth.
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Emails and Phone Numbers

@londonandcapital.com
@amazon.com
@gmail.com
@currencycloud.com
+44 752795****
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About

Accomplished Voice of Customer, Sales, and Customer Success Leader, Growth Strategist, and Speaker, with high growth SaaS, PaaS, and IaaS environments, helping disruptive organisations build and deliver Customer Success to maximise client value for faster TtV, increased retention, and drive growth. Specialities: Customer Success Management, SaaS, Customer Growth, High Growth Orgs, Servant Leadership, Growth Strategy, Startups, Scaleups, Business Transformation, Cross Department Collaboration, International, Revenue Retention and Growth, Customer Segmentation, Onboarding, Adoption, Advocacy, Team Building, Training, Presenting, Fintech, B2B, B2B2X, B2C, Gainsight, Salesforce, Lifecycle Strategy, Outcome/Solution Selling, GAP analysis, NPS, Continuous Improvement, Product Feedack Loop, Servant Leadership, Healthscores, CTA's, Playbooks, VoC, Voice of Customer, Win/Loss/Churn Analysis, Process Management, Recruitment, Launch, Implementation Strategy, Cloud, AWS, SaaS, Competitive Intelligence, Sales Approach.

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Work Experience

410 Terry Ave N, Seattle, WA, 98019, US

IT Services and IT Consulting

129101
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Peter Davies's Professional Milestones

  • Customer Success Leader - Emea (2017-10-01~2019-06-01): Strengthened customer satisfaction through strategic initiatives and personalized support initiatives.
  • Head Of Customer Success (2019-06-01~2019-11-01): Developed and implemented effective strategies to drive customer satisfaction and achieve higher customer retention rates.
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Education

University of Alaska Anchorage
University of Alaska Anchorage

Finance + Economics

2003-2007