Petra Krpatová
destination service & customer care manager der touristik cz@ DER Touristik CZ a.s.
Prague, Czechia
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Petra Krpatova is a highly experienced professional with over 20 years of work experience. She has a diverse skill set that includes team motivation, leadership, telecommunications, human resources, customer service training, mentoring, coaching, management, business English, telekomunikace, and feedback management. Based in the Czech Republic, Petra has held various managerial positions in renowned companies such as DER Touristik CZ, Internet Mall, CK FISCHER, and SK FISCHER. She is known for her positive leadership strategy, strategic mindset, flexibility, innovation, and employee empowerment.
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Emails and Phone Numbers

@t-mobile.cz
@gmail.com
+420 255787****
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About

Positive Leadership|Strategic|Maximizer|Futuristic|Input|Learner|Employee empowerment|Brand Lover|CX

Work Experience

Babákova 2, Praha 11, Hlavní město Praha, 148 00, CZ

Travel Arrangements

167
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Petra Krpatová's Professional Milestones

  • Vedoucã Tã½mu Retencã (2016-04-01~2017-05-01): Driving operations and customer satisfaction through implementing efficient team management techniques.
  • Telesales Specialist B2C Contact Centre (2003-01-01~2005-01-01): Implemented robust sales strategies, increasing revenue streams and improving customer retention, resulting in significant customer returns.
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Education

Masaryk University Brno
Masaryk University Brno

Management,

Veřejná Politika A Lidské Zdroje Se Specializací Personální Management - Fss

2012-2015
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