Phil Agar

Associate CIPD 28 Years Retail Experience previously with for Argos Distributors and Iceland Frozen Foods High performing Manager responsible for smaller band stores up to large format superstores over a number of years at peak times managing up to 120 staff. Responsible for Stock, Cash, Cost, Security and HR related activities as well as sound Commercial Acumen and Business Planning. Employee support through coaching and development and challenge to allow employees to be the best they can be and to make a positive difference. High levels of customer service focus putting the customer at the heart of all business activities. Area support and Champion for Cost Control and Consumer Law as well as area support for Disciplinary and Grievance proceedings / hearings. Area lead for Recruitment and managing performance looking at the employment lifecycle to make stores and employees better equipped for the future whilst unlocking their potential be the best that they can.